Ray Rivera Email & Phone Number

Atlanta, Ga, Us

Atlanta Metropolitan Area

• Collaborate with over 100 sales teams nationwide to ensure sales training and enablement are key differentiators in customer adoption of Hyundai products.• Provide sales insights and strategies to the product marketing team to empower the dealer network and gain market share.• Design and develop a sales training pipeline for professional development of new sales representatives from different industries.

Marietta, Ga

• Plan, lead, and manage logistical operations, training, and development for over 60+ soldiers.• Ensure accountability and serviceability of over $15,000,000 in vehicles, equipment, and supplies.• Coordinate logistics, personnel management, and operational tasks with executive team and higher headquarters staff.

Atlanta, Georgia, United States

• Established and oversaw training programs in US and Australia for over 100 employees, multiple industry partners, government officials and customers in autonomous vehicle operation, maintenance & safety, health and wellness.• Coordinated training logistics and assessed training needs with operations, safety, HR, and engineering departments.• Developed engaging training materials, launched and managed the company learning management system.

Greater Atlanta Area

• Delivered instructor-led training to over 500 dealer sales staff, product managers, and customers nationwide.• Developed training on product familiarization, operation, competitive analysis, and sales techniques.• Provided market dynamics and competitor analysis to equip sales representatives with essential knowledge.

• Responsible for leading and supervising lower-ranked personnel, oversaw deck operations, and ensured that all tasks were carried out safely and efficiently.• Performed navigation, ship handling, and deck maintenance, including tasks such as small boat operations, ensuring vessels were seaworthy and operational.• Conducted training for crew members on various aspects of seamanship, safety procedures, and emergency response, ensuring that the crew were well-prepared for any situation that could arise at sea.

Lafayette, Louisiana Area

• Managed end-to-end warranty claims from submission to resolution for over 50 government clients with vessels in service.• Analyzed warranty data to identify trends and root causes of defects.• Collaborated with internal departments and suppliers to address product issues and ensure regulatory compliance.

Lafayette, Louisiana Area

• Implemented and maintained security measures in compliance with Defense Counterintelligence and Security Agency and National Industrial Security Program (NISP) regulations, overseeing access control, physical security, and personnel security clearances.• Conducted security briefings and training for employees, monitored and investigated security incidents, and coordinated with government agencies and contractors to ensure proper handling of classified information.• Developed and implemented security policies and procedures, conducted security assessments and audits, and ensured continuous improvement in security practices to safeguard classified assets and mitigate risks.

Lafayette, Louisiana Area

• Oversaw the overall vessel training operations for all U.S, Foreign Military and Commercial Sales programs globally in over 17 countries. This included • Planned, implemented, and evaluated training programs to support foreign military sales.• Managed multiple training teams, coordinated training logistics, managed $900,000 budget and assessed training needs.

Lafayette, Louisiana Area

• Provided advanced product training to over 500 law enforcement, U.S., and foreign military personnel on the tactical operation and maintenance of tactical watercraft.• Developed comprehensive training curricula tailored to specific product types, needs, and skill levels, incorporating relevant regulations, procedures, and best practices in maritime operations and maintenance.• Conducted hands-on training sessions, simulations, and classroom lectures, facilitated training exercises and drills, and provided guidance in troubleshooting and maintenance tasks to ensure proficiency in boat handling, navigation, tactical maneuvers, emergency response, and maritime security protocols.

Kenya

• Provided advanced tactical training to 200 foreign law enforcement and military personnel on watercraft operations.• Conducted hands-on operator training sessions, simulations, and classroom lectures on tactical maneuvers and boarding operations.

Army National Guard Officer Federal Commission, Military And Strategic Leadership

Master Of Public Administration - Mpa, Public Sector Management, 3.7

Bachelor Of Arts (B.A.), Economics