As the Lead Tech I'm often dispatched to a clients home or office and solve whatever IT problem they're having. It could be issues from internet connectivity to integrating a commercial printer/scanner to relocating a server.

I purchased equipment for the company to maintain operations. I monitored and maintained the software and hardware responsible for the entire company. I installed Softphones and other VOIP devices.

I managed the network and computer related needs such as payroll, inventory, networking and connecting new systems to the internet remotely.