• Steered hundreds of client firms across diverse states such as California, Texas, Arizona, New York, and Washington, demystifying complex human resources practices. • Guided through workers' compensation claims, guaranteeing both regulatory adherence and prompt resolution.• Skillfully directed clients through the nuances of Leaves of Absence (LOAs), mitigating potential legal risks.• Resolved and provided innovative remedies for employee disputes, fostering cohesive work atmospheres.• Crafted detailed job profiles aligned with client objectives and industry benchmarks. • Designed bespoke company policies, mirroring distinct organizational requisites and industry conventions.• Advised clients on Performance Improvement Plans (PIPs), amplifying chances for employee advancement and reducing attrition.• Relentlessly ensured client operations conformed to shifting legal benchmarks, delivering instantaneous compliance updates.• Championed cutting-edge HR practices, minimizing vulnerabilities and fortifying client business adaptability.• Maintained up-to-date knowledge of prevailing and forthcoming HR laws, guaranteeing advisory compliance with regional statutes.

Conducted outside sales calls to potential and existing referral sources on behalf of Brightsky.Provided explanation of Hospice Benefits (EOB) to patients and their families. Coordinated & communicated all daily patient referral and intake steps to ensure a smooth admission. Ensured effective communication and collaboration with branch staff and field sales resources. Assisted branch in timely processing of physician orders. Worked collaboratively with Hospice Division counterparts as applicable, representing the company's comprehensive home health and hospice deliverables. Informed hospital personnel of case acceptance and document all demographic, clinical and payer information. Participated in case conferences as needed to ensure patient satisfaction and continuity of services delivered. Assisted with the implementation and development of programs. Demonstrated knowledge of physician, hospital, skilled nursing facility, case management and discharge planning service needs. Answered phones, filing, general errands, order office supplies Perform general clerical duties including and not limited to printing, copying, faxing and mailing along with conducting research as requested.