Six Sigma certified Executive with a 20+ year proven record of success across multiple segments of Financial Services: Well versed in Capacity planning Call center operations and departmentaltransformation. Results-oriented with a demonstrated history of creating value in sales, operations while balancing the client experience. Creative problem solver recognized for sound judgment, expense management, regulatory and risk compliance
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Senior Vice President National Financial Center And Atm StrategyBank Of America Mar 2023 - PresentCharlotte, Nc, UsIdentify, formulate, implement, and execute strategies to ethically advance the Financial Center Channel, ensuring it exceeds the changing demands of our clients and communities. -
Senior Vice President Consumer Banking Market LeaderBank Of America Business Mar 2018 - Feb 2023Charlotte, Nc, UsCreate and implement local plans to boost customer engagement and strengthen relationships, taking into account market conditions, opportunities, and risks. Transform customer-focused strategies into practical actions and motivate teams to carry them out, enhancing sales, efficiency, and competitiveness. Foster partnerships with key allies to achieve integrated business outcomes. Ensure adherence to crucial controls and risk management protocols. Mentor and empower Banking Center Managers, evaluating their capabilities to foster a sales-oriented environment. Recruit, retain, and nurture talent to enhance organizational capacity and market position. Enhance individual performance through retention strategies, targeted coaching, and performance standards. Foster a culture of ownership and accountability among Banking Center leaders for achieving business objectives. -
Senior Vice President Consumer Product Strategy ManagerBank Of America Business Apr 2012 - Mar 2018Charlotte, Nc, Us -
Branch OwnerAmerican Mortgage Specialists Apr 2007 - Apr 2010
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Regional Vice PresidentAegis Mortgage Aug 2000 - May 2007Us
Ray S. Education Details
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Villanova UniversitySix Sigma -
University Of PhoenixE-Commerce/Electronic Commerce -
Eastern New Mexico UniversityGeneral -
Eastern New Mexico UniversityGeneral
Frequently Asked Questions about Ray S.
What company does Ray S. work for?
Ray S. works for Bank Of America
What is Ray S.'s role at the current company?
Ray S.'s current role is Financial Services Professional.
What schools did Ray S. attend?
Ray S. attended Villanova University, University Of Phoenix, Eastern New Mexico University, Eastern New Mexico University.
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