Capitol Materials, Inc., Atlanta, GeorgiaCredit Manager 2004 – Present Manages approximately 4,000 active accounts across 19 locations in three states and $30M per month in revenue. Recruited to position to lead change management operations and resolve issues with missing or undeposited checks, misapplied funds, past due collections, and other discrepancies. Builds positive rapport with clients to facilitate timely payment and reduce costly collection processes. Supervises a team of four credit analysts. • Integrated new accounts into accounting system and developed uniform processes during two business mergers to facilitate smooth transition of services.• Reduced legal fees from $1.2M per year to $300,000 by negotiating collateral agreements allowing clients to make monthly payments.• Recovered more than $1.2M in bad debt for FY2017.• Collaborates with corporate attorney to file mechanic liens and lawsuits on overdue payments to provide legal protection and support collections.• Reorganized department to clarify and define responsibilities, improve efficiency, and leverage employee strengths and abilities.• Designed in-house program to issue approximately 1,200 Notice to Contractors per month detailing completed delivery of materials to job site. Instituted delivery receipts for confirmation.• Analyzes risk and credit worthiness of accounts with moderate to high exposure recommending specific terms and conditions for dollar credit limits and risk ratings.• Generates reports regarding risk analysis related to specific accounts, industries, and countries.• Negotiates with credit-rating organizations to improve company credit ratings.

Assistant Safety Manager 1999 – 2004 Selected to launch a newly-created Safety Department to evaluate current operations, implement process improvements, create policies and procedures, provide training, and reduce risk of injury. Ensured that all processes and procedures were in compliance with OSHA regulations. • Taught Driver Safety and Fall Prevention courses.• Reduced liability insurance costs by conducting spot inspections of vehicles and unannounced job inspections to check for safety violations. Introduced bonus program for compliance as increased incentive.

Purchasing Associate 1997 – 1999 Developed and implemented purchasing forecasting procedures for 13 locations to more effectively track inventory, reduce overstock, and control costs.