• Represent and promote the company during monthly radio shows to provide the community with information on the various services that the facilities are equipped to perform for recreational vehicles, campers and trucks. • Perform carpentry and roof work for recreational vehicles and campers, conducted pickup and delivery of vehicles for customers, and conducted test drives to ensure quality work was performed and confirm functionality.

• Managed the salvage and recycling operations with nine employees under my direct supervision, delegating responsibilities to ensure effective workload.• Purchased vehicles and coordinated for their delivery to property for salvage, thereby expanding the inventory of available recycled automotive parts. • Supervised and advised on property improvement projects in order to protect company assets and contribute to positive customer opinion of the company.• Arranged for the delivery… Show more • Managed the salvage and recycling operations with nine employees under my direct supervision, delegating responsibilities to ensure effective workload.• Purchased vehicles and coordinated for their delivery to property for salvage, thereby expanding the inventory of available recycled automotive parts. • Supervised and advised on property improvement projects in order to protect company assets and contribute to positive customer opinion of the company.• Arranged for the delivery of customer orders with delivery driver and shipping coordinator to ensure all parts were delivered in a timely manner to gain overall customer satisfaction. Show less

• Support the customers in professional manner to identify their part needs and oversee the entire parts sale process, including any special order requests.• Provide support to the Parts Manager in identifying part shortages in order to ensure the inventory is well stocked.• Communicate with customers on a regular basis regarding the status of their parts orders to keep them informed of the expected arrival.

• Provide direct support to customers in identifying automotive repair and service needs based upon a description of symptoms, and recommending appropriate parts and services.• Verify warranty and service contract coverage for each customer through examining records while ensuring coverages and exclusions are full explained.• Maintain customer rapport by explaining estimates, obtaining their approval for repairs, and addressing any concerns regarding their vehicle.• Prepare repair… Show more • Provide direct support to customers in identifying automotive repair and service needs based upon a description of symptoms, and recommending appropriate parts and services.• Verify warranty and service contract coverage for each customer through examining records while ensuring coverages and exclusions are full explained.• Maintain customer rapport by explaining estimates, obtaining their approval for repairs, and addressing any concerns regarding their vehicle.• Prepare repair orders including the detailed symptoms, potential causes, required repairs and services, and obtaining the necessary approvals. Show less

• As the Wholesale Manager, performed outside sales for eight lines of cars. Provided support to customers throughout the purchasing process and coordinated the deliveries for each customer. Coordinated for the prompt delivery of customer orders through dispatching of drivers, and assisted with wholesale inventory control and management needs.• Selected as the Parts Manager for the Nissan dealership based upon previous experience. Conducted a full inventory of all parts to restore the… Show more • As the Wholesale Manager, performed outside sales for eight lines of cars. Provided support to customers throughout the purchasing process and coordinated the deliveries for each customer. Coordinated for the prompt delivery of customer orders through dispatching of drivers, and assisted with wholesale inventory control and management needs.• Selected as the Parts Manager for the Nissan dealership based upon previous experience. Conducted a full inventory of all parts to restore the usability of inventory, while eliminating obsolescence. • Systematically worked to remove obsolete parts discovered during inventory, as well as returning core parts that had remained stagnant in inventory to recoup core credits. Show less

•Maintained comprehensive inventories of high quality genuine OEM parts comprising six vehicle lines as well as wholesale parts valued at over $1 million.•Arranged for the prompt delivery of customer orders through the use of three delivery personnel and coordinated with key staff at each vehicle location to ensure that tasks are completed and each department is profitable.•Sustained a thriving wholesale parts department and coordinated delivery of wholesale orders with outside sales… Show more •Maintained comprehensive inventories of high quality genuine OEM parts comprising six vehicle lines as well as wholesale parts valued at over $1 million.•Arranged for the prompt delivery of customer orders through the use of three delivery personnel and coordinated with key staff at each vehicle location to ensure that tasks are completed and each department is profitable.•Sustained a thriving wholesale parts department and coordinated delivery of wholesale orders with outside sales representative. Provided recommendations for outreach to potential customers and guidance on maintaining the current customer base.•Established a Quick Lube facility through extensive planning and coordination that currently supports two vehicle lines. Purchased necessary equipment including vehicle lifts, oil machines, tire machines, and developed an inventory for the facility.•Conducted purchasing of new equipment across four vehicle service locations ensuring vehicle technicians had access to the best tools in providing superior workmanship for customers.•Implemented a tire program to maintain a variety of tires in the local inventory for six vehicle lines to better support the customer needs in a timelier manner. Show less

•Supervised five employees within the parts department, performed monthly inventory closeout, approved factory and after-market purchase orders, and established a pattern to perform cycle counts on inventory.•Managed operations of the property to include coordination of electrical and plumbing services, oversight of property improvement projects contributing to an overall positive customer opinion of the company.•Organized monthly Customer Appreciation/New Owner Clinics to include… Show more •Supervised five employees within the parts department, performed monthly inventory closeout, approved factory and after-market purchase orders, and established a pattern to perform cycle counts on inventory.•Managed operations of the property to include coordination of electrical and plumbing services, oversight of property improvement projects contributing to an overall positive customer opinion of the company.•Organized monthly Customer Appreciation/New Owner Clinics to include coordination of catering and purchasing awards for presentation to customers. Hosted each event discussing emerging technologies of the company which strengthened the customer loyalty.•Coordinated timely delivery of customer orders through proper utilization of delivery personnel via three company-owned vehicles.•Maintained accountability of a $150,000 inventory while endeavoring to rotate parts from shelves in less than 12 months.•Demonstrated a strong knowledge of vehicles and parts with a positive attitude throughout all customer interaction which established an increased confidence in the company thereby contributing to growth of the customer base. Show less

•Streamlined the parts inventory to maintain the fastest parts rotation for better customer support while maintaining cycle counts.•Demonstrated strong customer service skills while conducting direct customer consultations on parts and service thereby strengthening the customer base.•Coordinated personnel workload to effectively sync with the delivery of customer orders in a timely manner ensuring overall customer satisfaction and repeat business.•Contributed directly to an increase… Show more •Streamlined the parts inventory to maintain the fastest parts rotation for better customer support while maintaining cycle counts.•Demonstrated strong customer service skills while conducting direct customer consultations on parts and service thereby strengthening the customer base.•Coordinated personnel workload to effectively sync with the delivery of customer orders in a timely manner ensuring overall customer satisfaction and repeat business.•Contributed directly to an increase in outside sales through utilization of knowledge and experience along with solid customer service to build trust and confidence in customers. Show less

•Acquired new accounts while maintaining current customer base resulting in a growth of more than 50% in the wholesale market.•Coordinated the workload of parts personnel in arranging delivery of customer orders via company-owned trucks. This was to help maintain customer service as well as quality control of parts and the condition for the end user.•Performed offsite sales and customer service support for events and shows as well as conducting inside sales with direct customer… Show more •Acquired new accounts while maintaining current customer base resulting in a growth of more than 50% in the wholesale market.•Coordinated the workload of parts personnel in arranging delivery of customer orders via company-owned trucks. This was to help maintain customer service as well as quality control of parts and the condition for the end user.•Performed offsite sales and customer service support for events and shows as well as conducting inside sales with direct customer support. Show less

•Directed all parts-department activities, including hiring, training, and supervision of four employees in counter operations, parts receiving/stocking, and deliveries.•Coordinated the workload of parts personnel in arranging time efficient delivery of customer orders via company-owned trucks.•Managed a $250,000 inventory in which all parts rotated from shelves in less than 12 months.•Utilized customer service experience to perform direct support and established rapport to sustain… Show more •Directed all parts-department activities, including hiring, training, and supervision of four employees in counter operations, parts receiving/stocking, and deliveries.•Coordinated the workload of parts personnel in arranging time efficient delivery of customer orders via company-owned trucks.•Managed a $250,000 inventory in which all parts rotated from shelves in less than 12 months.•Utilized customer service experience to perform direct support and established rapport to sustain a strong customer base.•Standardized inventory receiving, stocking, checking, and housekeeping procedures. Show less

•Managed five people directly and four people indirectly for the the installation and sales for the car audio department. Performed monthly cycle counts for inventory control.•Performed floor sales and individually assisted customers in designing custom audio systems.•Maintained displays with inventory rotation throughout department to provide customers with an accurate selection of equipment for their decision making process.•Remained knowledgeable on all equipment in inventory… Show more •Managed five people directly and four people indirectly for the the installation and sales for the car audio department. Performed monthly cycle counts for inventory control.•Performed floor sales and individually assisted customers in designing custom audio systems.•Maintained displays with inventory rotation throughout department to provide customers with an accurate selection of equipment for their decision making process.•Remained knowledgeable on all equipment in inventory through researching the features of each item upon initial arrival within the department.•Certified as an installation technician and member of the Presidents and 500 Car clubs. Show less

•Administered five projects in the Mobile Bay area ensuring the required parts were fabricated as necessary for each project in a timely manner.•Demonstrated flexibility by performing duties in both the Mobil and Exxon Plants following the merger of ExxonMobil.•Elevated to Warehouse Manager responsible for purchasing and inventory control, filling customer