Plant Manager
• Led the daily operations of 2 manufacturing facilities in Phoenix, Arizona, and Nogales, Mexico composed of 7 direct reports, 270 employees and a multimillion-dollar operational budget; and maintained and achieved year-over-year cost productivity objectives. Resulting in a revenue growth from $17M in sales revenue in 2012 to $30M in sales.• Transformed specific functional tools, methods, and processes for manufacturing capabilities including production, purchasing, quality & environmental health & safety, engineering, customer service and technical support.• Partnered with Executives and Mid-Level Managers to review daily sales, margins, labor, material and R&D progress. • Effectively planned and supported strategic business and financial goals by establishing and directing short-term and long-range planning and budget development.• Implemented cost savings policies and procedures that improved the overall efficiency of manufacturing facility. • Selected and introduced new EOS operating system and third-party software (Wrike) to organize, strengthen project tracking progresses and improve accountability on a department and individual level. • Successfully established a Customer Success software system that improved communication and streamlined the flow of complaints and new orders for the Customer Service and Field Service departments. This increased the Customer Service Index (CSI) score from 5.2 to 7.8 on average. • Reviewed all existing contracts for compliancy and cost-saving measures, and negotiated terms and pricing for all operational contracts.• Managed Research & Development (R&D) for multiple new product designs and production releases while ensuring that Environmental, Health, and Safety (EH&S) requirements were met.