Ray Valentino Email and Phone Number

Overseeing the 527 room newly remodeled Hilton Miami Downtown and leasing operations of the Omni Complex consisting of 975K sq.. ft. of office and retail space, including the Herald Plaza 12 acres of private open-air, waterfront property in Downtown Miami.

Resorts World Bimini in the Bimini Islands, Bahamas with miles of white sand beaches, blue ocean, a turquoise lagoon, intimate historic towns, pristine mangrove reserves, one of the world’s best diving destinations, the best sports fishing grounds in the world and Resorts World Bimini Casino

• Responsible for this Four Diamond Property with total revenues of $34M . Supervised up to 400 employees including 35 managers, and 13 Executive Committee members.• Reviewed monthly, yearly and rolling forecast to ensure profitability. • Proven record of consistently exceeding all IBFC, IBFC Margins, RevPAR ,and RevPAR Index goals established by Hilton Hotels Corporation• Compiled 5 year Capital Budget requirements, ensuring that all future renovation plans were priced, detailed… Show more • Responsible for this Four Diamond Property with total revenues of $34M . Supervised up to 400 employees including 35 managers, and 13 Executive Committee members.• Reviewed monthly, yearly and rolling forecast to ensure profitability. • Proven record of consistently exceeding all IBFC, IBFC Margins, RevPAR ,and RevPAR Index goals established by Hilton Hotels Corporation• Compiled 5 year Capital Budget requirements, ensuring that all future renovation plans were priced, detailed and compiled, while retaining the hotel’s competitive edge in the marketplace• Successfully led project team responsible for the hotel receiving The Florida Green Lodging Designation• Implemented the Quality Ambassador guest service program that was eventually adopted in all Hilton properties as The Service Ambassador Program• Organized and assisted in the development of several annual charity events held at the hotel i.e., Ronald McDonald House, Girl Scouts of America, Annual Christmas Eve event for The Village South and Miami Bridge Youth and Family Services, Inc, Kids and the Power of Work• Received Hilton Brand Award – Diversity 2005 Show less

• Assisted General Manager in all aspects of Hotel Operations with direct responsibility of Food & Beverage Operations• Food & Beverage Cluster lead for all Hilton, Doubletree, and Embassy Suite properties in the South Florida Area• Established Salt (Satisfaction and Loyalty Tracker) Improvement Tracker for the Hilton Miami Airport that improved overall hotel service scores by 20%.

Replaced current General Manager who was on a 3 month leave of absence while simultaneously being responsible at the same time for the Hilton Miami Airport. Split time between both properties Developed the 2009 operating budget, 2009 Capital Budget, and 2009 Marketing Plan while overseeing the daily operations of the hotel