Raya Ali Email and Phone Number

* B signature Holder* A Providing high-level customer serviceSelling products and services directly to consumersUnderstanding standard bank transactions, as well as common product and servicesResolving customer concerns and handling complaints from customersProviding assistance in locating products, processing orders, and answering questions about products or servicesProviding information to customers about products, services, and special offersProviding feedback to management regarding customer satisfaction and responsiveness to customer needs

Serves customers by completing account transactions.Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.Sells cashier’s checks, traveler’s checks, and series e bonds.Answers questions in person or on telephone and refers customers to other bank services as necessary.Records transactions by logging cashier’s checks, traveler’s checks, and other special services; preparing currency transaction reports.Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to a branch representative.Completes special requests by closing accounts, taking orders for checks, opening and closing Christmas and vacation clubs, exchanging foreign currencies, completing safe-deposit box procedures, and providing special statements, copies, and referrals.Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins.Reconciles loan coupons and other transactions.Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller.Complies with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other tellers’ currency, and assisting in certification of proof.Maintains customer confidence and protects bank operations by keeping information confidential.Contributes to team effort by accomplishing related results as needed.