Rayah Shaikh Email & Phone Number

Alpharetta, Ga, Us

Arlington, Va, Us

- Conducted comprehensive demographic studies and competitor analyses to identify target audiences and market trends, resulting in successful lead generation strategies.- Leveraged analytical tools and CRM systems to track and analyze response rates and conversion metrics, optimizing outreach strategies for maximum efficiency and ROI.- Actively sought feedback and implemented iterative improvements to outreach strategies based on performance data and market insights, driving continuous growth and success in lead generation efforts.

Atlanta, Ga, Us

 Helped users and provide updates, exceeding performance goals within a fast-paced, high-stress workplace.  Sought as a subject matter expert to troubleshoot for consultants and vendors, increasing satisfaction ratings. Demonstrated technical expertise while utilizing an Oracle database, SQL queries, and other proprietary systems.

Athens, Ga, Us

 Served as the TA for Information Systems (MIST 2090) to a class of 200 introductory level students  Worked closely with teaching staff by helping curate lesson plans and classroom assignments  Performed tasks such as taking attendance, data entry, grading, after-class curriculum-based group tutoring

Norcross, Ga, Us

 Offered well-received ideas for a dashboard to assess productivity and enable process improvement. Provided complete IT technical support to customers and ranked amongst the top of all interns for service scores. Prepared a competitor analysis for the project’s PM examining strengths/weaknesses, legal, and services of competition. Effort utilized as a template for future analytic products and in new hire training programs.

Norcross, Ga, Us

 Served as a Summer intern where I had the opportunity to create and conduct Voice-of-Customer surveys Analyzed survey results and aggregated data in presentation form to leadership team

 Non-paid internship serving as Assistant Project Manager on company’s website launch initiative Worked with the web development team to execute management team’s vision as per their guidelines Coded in HTML and CSS on website’s blog CMS platform to implement required front-end UX/UI changes  Established the center’s online web presence on search engines such as Google/Bing and social media  Ensured team met goals and timelines for a fast, efficient and quality turn-around of the final deliverable

 Improved methods for editing HTML and CSS on Shopify to update product listings, upload new offerings, and organize site structure. Increased organizational coordination and uncovered new avenues to streamline procedures.

 Trained and led the team of new hostesses to ensure corporate protocol and regulations were adhered to Provided premier customer service for patrons through warm greetings, active follow-ups, and pleasant engagements Performed book-keeping duties during restaurant’s opening/closing on proprietary technological software

 Worked with struggling students by identifying areas of weakness and catering lesson plans to their learning styles Assisted students with the College Admissions process through SAT/ACT/SAT Subject Test tutoring  Received recognition/praise from management and parents/students for substantial improvements in grades