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Ray James Email & Phone Number
Assistant Vice President - Sales, Retention and Service Strategy + Operations
at
Cox Communications
1 work email found
@cox.com
11 phones found area 404, 770, 804, 678, 704, and 800
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Assistant Vice President - Sales, Retention and Service Strategy + Operations
Location
Norcross, Georgia, United States
Company size
Who is Ray James? Overview
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Quick answer
Ray James is listed as Assistant Vice President - Sales, Retention and Service Strategy + Operations at Cox Communications, a company with 16416 employees, based in Norcross, Georgia, United States. AeroLeads shows a work email signal at cox.com, phone signal with area code 404, 770, 804, 678, 704, 800, and a matched LinkedIn profile for Ray James.
Ray James previously worked as AVP, Sales Strategy and Performance at Cox Communications and Senior Director, Sales Strategy and Performance at Cox Communications. Ray James holds Ctam Executive Management Program from Harvard Business School.
Company email context
Email format at Cox Communications
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{first}.{last}@cox.com
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AeroLeads found 1 current-domain work email signal for Ray James. Compare company email patterns before reaching out.
Profile bio
About Ray James
Senior leader with a proven track record of delivering results and developing talent in corporate and field leadership roles.
Listed skills include Product Management, Competitive Analysis, Sales Operations, Vendor Management, and 33 others.
Current workplace
Ray James's current company
Company context helps verify the profile and gives searchers a useful next step.
Cox Communications
16 roles
Ray James work experience
A career timeline built from the work history available for this profile.
Avp, Sales Strategy And Performance
CurrentChannel strategy executive for residential sales planning, performance management and go-to-market strategy of new sales and retention initiatives
Mar 2022 - Present
Senior Director, Sales Strategy And Performance
Channel strategy leader for residential sales channel planning, performance management and the go-to-market strategy process of new sales initiatives
Nov 2019 - Mar 2022
Director, Call Center Strategy
Channel strategy leader for Cox Communication’s residential sales and retention call centers. Responsible for developing plans that directly contribute to company acquisition and retention revenue targets. Focus areas include call planning and workforce forecasting, IVR / routing strategies, in-house vs outsourced contact center mix, program development.
Oct 2018 - Nov 2019
Director, Cox Owned Retail And Third Party Retail Strategy
Channel strategy leader for both Cox Owned Retail and Third-Party Retail channels. Developed channel initiatives to support enterprise acquisition and retention revenue goals. Accountable for channel strategic road map, channel P&Ls, brick and mortar distribution strategy, store-level product strategy, operational headcount management and third-party.
Apr 2018 - Sep 2018
Director, Cox Owned Retail Strategy
Led brick and mortar distribution, labor management and customer retention strategy for retail channel. Also responsible for channel forecasting, performance assessment and implementing company initiatives within channel. During tenure, led multi year initiative to improve channel efficiency by implementing an activity based labor model for company retail.
Apr 2013 - Mar 2018
Project Manager - Retail Channel
Accountable for project management and channel collision management of major retail initiatives and capital projects. In addition, oversee channel communication processes to ensure effective channel execution of all initiatives.
Feb 2012 - Mar 2013
Product Director - Advanced Support
Product management responsibility for Advanced Support, a remote technical support service for consumers. Developed launch strategy and managed implementation within sales centers. P&L responsibility for product, managed product roadmap and managed the business relationship of technical support provider.
Apr 2011 - Feb 2012
Strategic Accounts - Program Director
Manage relationship with DIRECTV, one of Allconnect's largest business partners. Managed strategic roadmap of client relationship, partnered with sales center leadership to drive sales performance on multiple call types transferred from partner, coordinated technology development projects and led sales support activities for relationship.
Mar 2010 - Apr 2011
Senior Account Executive - Satellite
Responsible for sales performance of satellite service in company call centers. Manage relationships with satellite service providers and implemented sales plans with operations team to grow results.
Sep 2009 - Mar 2010
Director - Wireless
Profit and Loss responsibility for the 65-member Windstream Wireless Division. General management responsibilities for advertising, retail and indirect channels, credit and collections, call center, and operational support groups.
Oct 2007 - Jan 2009
Staff Manager - Retail Services
Responsible for the strategic direction, sales and operational support of Windstream’s 59 retail stores.
Jul 2006 - Oct 2007
Marketing Manager - Competitive Insight
Conducted weekly competitive research and instituted an initiative of providing senior management team competitive response recommendations to better maintain our competitive position on consumer rate plans and cell phones.
Feb 2005 - Jun 2006
Senior Analyst - Retail Strategy Team
Collaborated with cross-functional corporate team to launch company’s first standardized distribution plan. The plan generated an incremental $5.2 million in yearly revenue by opening 50 incremental wireless retail stores.
Jun 2004 - Jan 2005
Wireless Retail Sales Manager
Managed day-to-day sales and operational performance of three retail locations. Led 18-member sales team to consistently achieving or exceeding monthly sales and revenue targets 25 of 30 months.
Oct 2001 - May 2004
Leadership Development Program
Hired into Alltel through company’s leadership development program. Successfully completed indirect agent coordinator, market area sales support, regional financial analyst and regional sales analyst short-term assignments.
Jun 1999 - Oct 2001
Team & coworkers
Colleagues at Cox Communications
Other employees you can reach at cox.com. View company contacts for 16416 employees →
RH
Ryan Huff
Colleague at Cox CommunicationsSan Diego County, California, United States, United States
View →
SW
Skyy White
Colleague at Cox CommunicationsVirginia Beach, Virginia, United States, United States
View →
JS
Jacob Smith
Colleague at Cox CommunicationsCottage Grove, Wisconsin, United States, United States
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PJ
Per Jensen
Colleague at Cox CommunicationsLaguna Hills, California, United States, United States
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RV
Richard Volpe, Mba
Colleague at Cox CommunicationsGreater Cleveland, United States
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AB
Allie Bell
Colleague at Cox CommunicationsVirginia Beach, Virginia, United States, United States
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VD
Vishvesh Dave
Colleague at Cox CommunicationsCumming, Georgia, United States, United States
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MW
Maria Wells
Colleague at Cox CommunicationsLemon Grove, California, United States, United States
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GR
Gilbert Ramirez
Colleague at Cox CommunicationsGoodyear, Arizona, United States, United States
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SD
Sina Deghati
Colleague at Cox CommunicationsSan Diego, California, United States, United States
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Ryan Huff
Colleague at Cox CommunicationsSan Diego County, California, United States, United States
View →
SW
Skyy White
Colleague at Cox CommunicationsVirginia Beach, Virginia, United States, United States
View →
JS
Jacob Smith
Colleague at Cox CommunicationsCottage Grove, Wisconsin, United States, United States
View →
PJ
Per Jensen
Colleague at Cox CommunicationsLaguna Hills, California, United States, United States
View →
RV
Richard Volpe, Mba
Colleague at Cox CommunicationsGreater Cleveland, United States
View →
AB
Allie Bell
Colleague at Cox CommunicationsVirginia Beach, Virginia, United States, United States
View →
VD
Vishvesh Dave
Colleague at Cox CommunicationsCumming, Georgia, United States, United States
View →
MW
Maria Wells
Colleague at Cox CommunicationsLemon Grove, California, United States, United States
View →
GR
Gilbert Ramirez
Colleague at Cox CommunicationsGoodyear, Arizona, United States, United States
View →
SD
Sina Deghati
Colleague at Cox CommunicationsSan Diego, California, United States, United States
View →
4 education records
Ray James education
Ctam Executive Management Program
Harvard Business School
Namic Executive Leadership Development Program
University Of Virginia Darden School Of Business
Mba, Sam Walton School Of Business
University Of Arkansas
Bs, International Business, Commerical Banking
Unc Charlotte Belk College Of Business
FAQ
Frequently asked questions about Ray James
Quick answers generated from the profile data available on this page.
What company does Ray James work for?
Ray James works for Cox Communications.
What is Ray James's role at Cox Communications?
Ray James is listed as Assistant Vice President - Sales, Retention and Service Strategy + Operations at Cox Communications.
What is Ray James's email address?
AeroLeads has found 1 work email signal at @cox.com for Ray James at Cox Communications.
What is Ray James's phone number?
AeroLeads has found 11 phone signal(s) with area code 404, 770, 804, 678, 704, 800 for Ray James at Cox Communications.
Where is Ray James based?
Ray James is based in Norcross, Georgia, United States while working with Cox Communications.
What companies has Ray James worked for?
Ray James has worked for Cox Communications, Allconnect, Windstream, and Alltel Wireless.
Who are Ray James's colleagues at Cox Communications?
Ray James's colleagues at Cox Communications include Ryan Huff, Skyy White, Jacob Smith, Per Jensen, and Richard Volpe, Mba.
How can I contact Ray James?
You can use AeroLeads to view verified contact signals for Ray James at Cox Communications, including work email, phone, and LinkedIn data when available.
What schools did Ray James attend?
Ray James holds Ctam Executive Management Program from Harvard Business School.
What skills is Ray James known for?
Ray James is listed with skills including Product Management, Competitive Analysis, Sales Operations, Vendor Management, Management, Telecommunications, Strategic Partnerships, and Strategic Planning.
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