Supported all aspects of the Business Continuity Program including conducting the business impact analysis (BIA) for business units, preparing the impact assessments and dependencies for all processes, developing business continuity plans, conducting location risk assessments, coordinating and documenting testing, event monitoring and response coordination, emergency communications to over 2,800 employees, and conducted awareness training. Automated manual plans using the Business Continuity Management and Planning software application supplied by Quantivate.

Manage Business Continuity daily activities for Business Impact Analysis (BIA) and BCP review / enhancements, Plan testing, employee training and awareness. Manage the daily Vendor Management activities for new vendor due diligence, annual vendor reviews, SSAE risk reviews and on-going vendor oversight.

I formed Ammons and Associates to provide IT consulting to financial institutions. I was engaged with a community bank providing support for their conversion to Jack Henry Silverlake Express. The bank also converted to an assortment of Jack Henry products: Remote Deposit Capture, Cash Management, NetTeller, iPay, iTalk, OnBoard, Synergy, Vertex, Yellow Hammer, Passport and others. I assisted with project management, core conversion testing, Internet banking/bill pay, Synergy document imaging, remote deposit capture, lock box, and Instant Issue of Visa Debit Cards using Card Wizard.

Managed a team of dedicated professionals in the Loan Loss Share technology group at TD Bank, one of the 10 largest banks in the US, supporting the IBM iSeries platform and the Jack Henry SilverLake application servicing the portfolio of loans acquired from the FDIC.• Retained key operational staff after the acquisition to ensure continued uninterrupted support for the servicing portfolio and eliminating the hiring cost and loss of productivity associated with hiring and training new staff. • Developed and maintain the Disaster Recovery Plans for the critical applications supporting the Loan Loss Share technology group and successfully coordinated periodic failover testing of all systems ensuring preparedness in the event of a disaster.• Implemented risk management controls and improved the risk profile of the Jack Henry application and iSeries platform for Sarbanes-Oxley, SOX compliance and earned satisfactory audit ratings. • Performed project management responsibilities for implementing the enhancements required by the Dodd-Frank Act relating to mortgage servicing, ensuring compliance of the Jack Henry SilverLake application. • Participated in the relocation of the disaster recovery hardware from the DeBary Data Center in Florida to the Mount Laurel Data Center in New Jersey eliminating the expenses associated with DeBary and earning a Spirit of Technology Award.

Senior level technology manager for a $4.0B community bank with a staff of 10 and a budget of $2.4M.• Managed a 7/24 IBM iSeries operations team providing system support and core batch processing services for 4 banks, enabling affiliated banks to focus on sales and not technology so they could attain their goals for aggressive growth. • Developed an enterprise Business Continuity Management program to minimize the impact of business disruption on the critical applications/technology, people, and processes and to provide relocation facilities for the critical staff from the business units.• Demonstrated disaster recovery effectiveness with hands-on experience after hurricanes Frances and Jeanne, recovering critical services and maintaining business-as-usual. • Served as technology team lead and project manager for the construction of a $2.2M back-up data center for business continuity which supported the application hardware/software and data replication for the IBM iSeries and the distributed server environment as well as facilities to accommodate critical business unit staffing.• Developed an Information Security program for the Jack Henry applications and IBM iSeries resulting in consistent satisfactory ratings on OCC/FDIC regulatory exams and external/internal audits.• Developed and managed an enterprise Vendor Management Program encompassing over 145 vendors, reducing vendor risk and providing vendor transparency.• Served as the technology team lead for the design and build out of a 74,000 square foot Operations Center and project manager for the relocation of the data center.

Mid-level technology manager in a 2.4B commercial bank responsible for the IBM iSeries computer system, the Jack Henry Silverlake core software applications, telephone systems, voice and data communications and Business Continuity Planning.• Manage the IBM AS/400 operations and the Jack Henry core application software delivering consistent, reliable processing services for multiple banks.• Managed a team of network professionals installing and maintaining servers, work stations, communications, telephones and desk top applications supporting the aggressive branch expansion of the bank.• Managed telephony services and data communications, restructuring services to improve service levels and reducing costs.• Technical lead for the implementaion of a 24/7 Customer Call Center.• Managed Business Continuity Planning and testing