 Serve as the primary point of contact with customers by phone, email, and face-to-face interactions at the branch, developing positive relationships with key customers.  Identify customer’s needs, gather pertinent information, provide quotes, develop claims, prepare repair plans and provide status updates to customers on repair work. Create complex work orders including diagnostic plans, quotes and repair plans by determining the length of repair based on parts and labor availability; reviews plan with Service Manager prior to customer contact.  Conduct test drive to provide accurate feedback and informed opinions on vehicle performance. Review work orders to ensure accuracy for invoicing and warranty.  Oversee tasks performed by auto technicians to ensure that customer demands are being met and all company regulations are being followed. Complete required training on a timely basis.  Adhere to all our relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to the Service Manager.

-In charge of overseeing the sales team day-to- operation and performance, delegating tasks, time allocation, and setting the team’s goals & KPIs.-Consistently meet/exceed sales targets by retaining, growing and prospecting clients within territory.-Ensure effective closure of sales targets by negotiating prices; completing sales & purchase contracts; explaining & offering warranties, services, and collecting payment.-Assist the Sales Manager in developing sales plans and sales campaigns in order to expand customer base and company’s presence in the industry.-Collaborate with the sales team on accurately forecasting monthly and quarterly pipelines. -Conduct market research and monitor competitors’ activities in the market (products, prices, sales, etc) and provide suggestions to the management about any changes in the market trends.-Provide Sales Management Information by generating periodic sales reports.-Maintain rapport with previous customers and establish relationship with new ones via proactive communication and regular follow ups.-Maintaining an up-to-date customer and market database.-Arrange meetings with potential customers to prospect for new business and identifying customers’ needs through a consultative approach and proposing solutions.-Demonstrate full understanding of the product by explaining characteristics, capabilities, and features.-Generate accurate and rapid cost calculations and providing clients with quotations.-Negotiating price, credit terms and contracts as per company’s policy.-Attend related trade exhibition & events and represent companies professionally.

• Maintaining and developing relationships with existing customers.• Cold calling to arrange meetings with potential customers to prospect for new business• Identifying customers’ needs through a consultative approach and proposing solutions• Gathering and researching market and customer information• Making accurate, rapid cost calculations and providing clients with quotations• Ensuring that receivables are collected on time• Negotiating price, credit terms and contracts as per company’s policy• Maintaining an up-to-date customer database• Monitoring competitors’ activities in the market (Products, Prices, Sales, etc.)• Reporting weekly sales and visit updates and daily feedback

• Daily reporting on the sales updates to the showroom manager.• Maintaining and developing relationships with customers.• Identifying customers’ needs through a consultative approach and proposing solutions• Gathering and researching market and customer information• Making accurate, rapid cost calculations and providing clients with quotations• Maintaining an up-to-date customer database• Monitoring competitors’ activities in the market (Products, Prices, Sales, etc.)

• Establish relationships with new customers.• Develop ways to improve sales and retention of customers.• Maintain contact with customers after purchase to ensure customer satisfaction.• Analyze customers' vehicles and provide an estimate of necessary changes and repairs required.• Manage a team of workers and technicians and provide leadership in all processes. • Prepare ways to promote company name and ensure quality services to customers.• Importing a big variety of auto spare parts such as Chevrolet, Kia, Hyundai, BMW, and Mercedes from the UAE and trading them in the Syrian market.

• Selling both new and used cars as well as finance and related product. • Provide information on the car that customers ask for.• Demonstrating vehicles to customers, including taking them for drives. • Maintain cars in terms of physical appearance and condition.• Reporting to the vehicle Sales Manager on activities, reviews and analyses. • Liaising with the showroom body shop to ensure that vehicle repairs are carried out quickly.