Rayan Shah
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Rayan Shah Email & Phone Number

Customer Success Manager at Spendesk
Location: Romford, England, United Kingdom 8 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Success Manager
Location
Romford, England, United Kingdom
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Who is Rayan Shah? Overview

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Quick answer

Rayan Shah is listed as Customer Success Manager at Spendesk, a company with 331 employees, based in Romford, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Rayan Shah.

Rayan Shah previously worked as Customer Success Manager at 🌱 Rightcharge and Implementation Analyst at Dealcloud, By Intapp. Rayan Shah holds Bachelor Of Arts - Ba, Business And Management from University Of Essex Online.

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Email format at Spendesk

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Spendesk

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Profile bio

About Rayan Shah

Dedicated professional with over 4 years of experience in the Software as a Service (SaaS) industry with tremedous experience in large-scale implementations for private equity and financial organizations. Proven track record in project management, customer service, leadership, and presales, with a solid foundation in SaaS platforms, including Klaviyo and Dealcloud. Based in the UK, with language skills in French as well as the Moroccan dialect of Arabic and a dedication to equality and diversity. Currently working as a Customer Success Manager at Rightcharge

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Rayan Shah's current company

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Spendesk
Spendesk
Customer Success Manager
Romford, GB
Website
Employees
331
AeroLeads page
8 roles

Rayan Shah work experience

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Customer Success Manager

Romford, GB

Customer Success Manager

Current

London Area, United Kingdom

Process Development: Designed and implemented internal workflows for Customer Support, Customer Success, and Key Account Management, collaborating with managers to streamline operations and integrate new platforms (CRMs, customer support systems, and installer portals).Customer Onboarding: Spearheaded customer onboarding initiatives, ensuring seamless.

May 2024 - Present

Implementation Analyst

London, England, United Kingdom

Client Implementation Leadership: Successfully led the implementation of 50+ client projects, ensuring clarity in project actions, timelines, and budget adherence.Process Optimization: Enhanced project efficiency by 25% through the introduction of streamlined workflows and refined project management practices.Timeline and Budget Control: Delivered key.

Apr 2023 - Feb 2024

Implementation Consultant

London, England, United Kingdom

Project Oversight: Led the end-to-end implementation of 60 SaaS e-commerce projects, ensuring smooth execution from initiation to completion.Salesforce Optimization: Leveraged Salesforce to enhance project tracking, achieving a 15% improvement in timeline accuracy and 35% growth in project visibility and client satisfaction.Efficiency Gains: Reduced.

May 2022 - Mar 2023

Product Expert

London, England, United Kingdom

Exceptional Service Delivery: Consistently provided outstanding support through live chat, email, and Zoom, maintaining a 100% customer satisfaction rate.Efficient Inquiry Management: Handled an average of 25 customer inquiries daily, demonstrating excellent multitasking skills and a commitment to timely resolutions.Process Improvement: Boosted response.

Jul 2020 - Apr 2022

Technical Specialist

Exceptional Service Delivery: Consistently provided outstanding support through live chat, email, and Zoom, maintaining a 100% customer satisfaction rate.Efficient Inquiry Management: Handled an average of 25 customer inquiries daily, demonstrating excellent multitasking skills and a commitment to timely resolutions.Process Improvement: Boosted response.

May 2019 - Sep 2019

Customer Advisor

Enhancing my communication skills by interacting and selling to customers in a retail environment. Adjusting to a fast-paced and high-pressure environment by maintaining high levels of performance within sales, achieving top 10 consistently.Facilitating development as part of the “Apple Lead” role by educating colleagues on how to promote the latest iPhone.

Jul 2018 - May 2019

Junior Associate

London, United Kingdom

Being part of a back-office team in CGM Futures, namely Business Solutions and learning how to use proprietary software, while enhancing my skills in Microsoft Excel.Taking the lead on various projects involving static data, as well as managing the team Outlook inbox by assigning day to day tasks to members of the team and developing attention to.

Sep 2017 - Mar 2018
Team & coworkers

Colleagues at Spendesk

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2 education records

Rayan Shah education

FAQ

Frequently asked questions about Rayan Shah

Quick answers generated from the profile data available on this page.

What company does Rayan Shah work for?

Rayan Shah works for Spendesk.

What is Rayan Shah's role at Spendesk?

Rayan Shah is listed as Customer Success Manager at Spendesk.

Where is Rayan Shah based?

Rayan Shah is based in Romford, England, United Kingdom while working with Spendesk.

What companies has Rayan Shah worked for?

Rayan Shah has worked for Spendesk, 🌱 Rightcharge, Dealcloud, By Intapp, Findologic, and Klaviyo.

Who are Rayan Shah's colleagues at Spendesk?

Rayan Shah's colleagues at Spendesk include Eunice Brown Boateng, Alessia N., Emma A., Butler Emily, and Matt M..

How can I contact Rayan Shah?

You can use AeroLeads to view verified contact signals for Rayan Shah at Spendesk, including work email, phone, and LinkedIn data when available.

What schools did Rayan Shah attend?

Rayan Shah holds Bachelor Of Arts - Ba, Business And Management from University Of Essex Online.

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