Rayana Nedved Email & Phone Number

• Manage day-to-day operations of two Budget Blinds facilities• Develop the budget for both territories and strategically planning for the next year.• Conduct clients’ reviews based on product and installation results to help franchisees evaluate their performances.• Guide franchisees to achieve the “Million Dollar Club” annually by establishing goals based on market trends.• Maintain excellent relationships with vendors.• Oversee net operating income by managing accounts receivable and accounts payable• Marketing manager for two Budget Blinds facilities and responsible for managing social media accounts.• Conduct monthly payroll• Other accomplishments: drove higher profitability by working with sales operations to develop agreed upon monthly targets that increased employee ownership, decreased marketing spend by 20%, increased leads by 15% by partnering with ownership and operations to optimize marketing expenses.

• Develop extensive client based by demonstrating exceptional leadership, marketing, and relationship skills. • Educate buyers and sellers about all aspects of the housing market and sales process.• Exceed sales goal of 30% closing ratio.• Guide clients every step of the way from finding/selling their perfect home to closing day.

• Managed the day-to-day operations of a 365-unit property including managing the team members, daily activities, and resources of the property.• Developed a budget for the property by analyzing and evaluating historical financial statements and forecasted market conditions.• Met target revenues by setting rent rates and managing delinquencies.• Prepared and reviewed monthly financial status reports.• Approved invoices from vendors, contractors, and service providers while ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.• Oversaw the leasing process by approving prospective resident applications and concessions.• Managed all lease renewals and resident evictions.• Promoted resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner.• Oversaw the property’s maintenance team to ensure compliance with all Company’s standards.• Conducted regular property inspections and took appropriate actions to ensure that the physical aspects of the property met safety and cleanliness standards.• Conducted interviews, hired, and trained future employees.• Managed the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed.

Greater Chicago Area

• Managed day-to-day operations of four residential buildings, including 2,346 market-rate rental units and 10 commercial tenants.• Managed accounts receivable, collections, reporting and leasing.Negotiated, prepared, and executed contacts, leases, and legal notices.•Audited files for accuracy and processed internal transfer credit and background check applications. •Directed residents and staff on execution of unit transfers, lease extensions and buy-out agreements.•Monitored resident delinquency reports daily, pursued the collection of unpaid rents and process eviction with the assistance of legal counsel.• Hired, trained, and managed property’s Tower Managers, Customer Service Representatives and Package Handlers.• Managed customer relations during times of renovations, emergency, and capital improvement.

Greater Chicago Area

• Worked closely with the property manager to ensure a smooth operation of a 600 unit luxurious high-rise with a team of 5, while under management changes and renovation projects.

Greater Chicago Area

Greater Chicago Area