Operations Manager
Current
Oct 2024 - Present
AeroLeads people directory · profile
Rayane Silva Email & Phone Number
Sales & Ops Manager at Creditea MX | Online Payment | Integration | Customer Success | ISO8583 | API
at
Creditea México
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Sales & Ops Manager at Creditea MX | Online Payment | Integration | Customer Success | ISO8583 | API
Location
Mexico City, Mexico, Mexico
Who is Rayane Silva? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Rayane Silva is listed as Sales & Ops Manager at Creditea MX | Online Payment | Integration | Customer Success | ISO8583 | API at Creditea México, based in Mexico City, Mexico, Mexico. AeroLeads shows a matched LinkedIn profile for Rayane Silva.
Rayane Silva previously worked as Operations Manager at Creditea México and Customer Success Lead at Creditea México. Rayane Silva holds Pós-Graduação, Gerenciamento De Projetos from Fundação Getulio Vargas.
Company email context
Email format at Creditea México
This section adds company-level context without repeating Rayane Silva's masked contact details.
Creditea México
Review company-level records connected to Rayane Silva before choosing the right outreach path.
Profile bio
About Rayane Silva
I am passionate about delivering innovative, high-performance solutions that drive customer success and enhance the company's reputation in the market.I serve as the focal point between clients and the development team, ensuring clear and effective communication to align objectives and deliver high-quality solutions. With a proactive and results-driven approach, I lead teams by providing strategic guidance and resolving complex challenges efficiently.Throughout my extensive tenure in the industry, I have gained profound knowledge of electronic transactions and integrations, directly contributing to brand connectivity and enhancing overall customer satisfaction. I possess solid skills in managing diverse operational demands and have been recognized for my ability to efficiently and effectively solve problems.Moreover, my passion for establishing positive customer relationships is a key attribute that I hold dear. I thoroughly enjoy engaging with customers, understanding their needs, and delivering personalized solutions that exceed their expectations. My natural talent for active listening and communication allows me to comprehend customer demands and provide outstanding service.
Current workplace
Rayane Silva's current company
Company context helps verify the profile and gives searchers a useful next step.
8 roles
Rayane Silva work experience
A career timeline built from the work history available for this profile.
Customer Success Lead
Sep 2023 - Oct 2024
Implementation Coordinator
Team Coordination: Demonstrated ability to effectively lead and coordinate implementation teams.Operations: Strong understanding of operational processes and experience in optimizing workflows.Program Development: Skill in creating comprehensive work programs aligned with project objectives.Stakeholder Management: Proven ability to guide, plan, and.
Oct 2018 - Aug 2023
Implementation Analyst
Epay, A Euronet Worldwide Company
Participation in major integrations during the implementation of electronic transaction processes across e-commerce, applications, and Point of Sale (POS) systems. Key activities included attending integration alignment meetings, managing implementation schedules, assisting partners in understanding technical documentation (APIs/ISO8583), validating.
Jun 2013 - Oct 2018
Technical-Commercial After-Sales Analyst
Management of post-sales activities for a portfolio of over 1600 partners, maintaining daily contact to strengthen partnerships and address issues with inactive partners. The primary objective was to increase monthly transaction volume, and I consistently exceeded my targets. Additionally, I contributed to the development of metrics, compensation plans.
Jul 2012 - Jun 2013
Technical Support Leader
Leading and guiding the activities of the customer service team. Creating test scripts and scenarios, conducting trainings, opening tickets with telecommunication operators, analyzing ISO logs, and requesting and coordinating technical visits for consultants to replace and maintain POS devices. Managing the team, monitoring call queue wait times, tracking.
Nov 2010 - Jun 2012
Technical Assistance
Technical support for POS (Point of Sale) and non-banking correspondents. Providing guidance to merchants on installation, configuration, and maintenance of the POS machine. Opening technical support tickets, accurately specifying the issues encountered during customer assistance. Updating customer records and making proactive outbound calls to.
Dec 2007 - Oct 2010
Volunteering. Partnership And Sponsorship Project Manager
Project Partnerships and Sponsorship Manager at PMI São Paulo. I participate as a volunteer, negotiating and finalizing contracts with partners and sponsors for PMI.
Oct 2021 - Feb 2023
4 education records
Rayane Silva education
Pós-Graduação, Gerenciamento De Projetos
Inglês, Inglês
Tecnologia Em Marketing, Marketing
Diseñando Experiencias De Servicio Wow, Customer Service Management
FAQ
Frequently asked questions about Rayane Silva
Quick answers generated from the profile data available on this page.
What company does Rayane Silva work for?
Rayane Silva works for Creditea México.
What is Rayane Silva's role at Creditea México?
Rayane Silva is listed as Sales & Ops Manager at Creditea MX | Online Payment | Integration | Customer Success | ISO8583 | API at Creditea México.
Where is Rayane Silva based?
Rayane Silva is based in Mexico City, Mexico, Mexico while working with Creditea México.
What companies has Rayane Silva worked for?
Rayane Silva has worked for Creditea México, Epay, A Euronet Worldwide Company, and Pmi São Paulo.
How can I contact Rayane Silva?
You can use AeroLeads to view verified contact signals for Rayane Silva at Creditea México, including work email, phone, and LinkedIn data when available.
What schools did Rayane Silva attend?
Rayane Silva holds Pós-Graduação, Gerenciamento De Projetos from Fundação Getulio Vargas.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Rayane Silva you were looking for.
View similar profiles
