Rayan R. Email & Phone Number

Provides guidance to employees and assists in the management of the Human Resources (HR) function, encompassing HR policy administration, compensation,performance management, supporting staffing, AAP/EEO, and employee relations. Works as a team member within HR as well as with all levels of management in a business partner environment to promote optimum service. Responsible for providing HR generalist support throughout the organization. Interacts with the management team to recommend solutions and addressbusiness needs.

Overseas the maintenance, accuracy and confidentiality of personnel records and processes for the library; manages timesheets, Workers’ Compensation, and personnel actions for 100+ employees. Maintains the work structure by updating job requirements and job descriptions for all positions. Coordinates with leadership on recruitment strategies, development plans, performance management, and employee engagement to improve retention rates. Maintains organization staff with a vacancy rate under 10% through coordinates with leadership on recruitment strategies, development plans, performance management, and employee engagement to improve retention rates. Counsels managers on candidate selection, conducts and analyzes exit interviews, and recommends changes. Ensures the planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees, scheduling management conferences with employees, hearing and resolving employee grievances, counseling employees and supervisors. Works with Director/Deputy to prepare, update, and recommend human resource policies and procedures; advises managers of new personnel-related developments or changes to policies and provides training to supervisors as needed. Supervises and directs the work of the Administrative Support Specialist for personnel. Develops personnel-related communication to county management and others as advised by the Director. Works closely with County HR staff/Assistance County attorney as needed to ensure appropriate procedures are applied in personnel matters.

Responsible for conducting loss mitigation and recovery efforts with regards to the company's delinquent or charged-off account. Make repossession decisions, process the requests, and follow accounts until vehicle is sold and then collect deficiency balance. Responds to inquiries, questions, and requests, and effectively resolves escalated complaints. Conducts comprehensive investigations to minimize losses and reinforces full coverage insurances on new automobile and mortgage loans, which reduces risks and major liabilities while boosting revenue. Maintains department reports for monthly board approval.

Fayetteville, North Carolina Area

Handles inbound and outbound calls both internally in the company and with customers. Coordinates with customers to make and/or set up payments. Conducts telephonic and face to face interviews for new hires in the office. Assists with the training of new employees in the office as well as new managers in the company. Handles credit disputes from customers. Assists corporate in the review of company offices delinquent accounts and reporting any errors.

Lewiston/Auburn, Maine Area

Provide quality customer service and sales support to the Bank and its affiliates through the Customer Contact Center.

Lewiston/Auburn, Maine Area

Exceptional computer skills with the confidence to learn and apply new technology. Excellent problem-solving and time management skills

Bachelor'S Degree, Human Resources Management/Personnel Administration, General

Recruitment, assessment, compensation, motivation, appraisal, development, legal environment, labor relations, and employee relations.

Associate'S Degree, Business Administration And Management, General

Basic Dog Obedience Certification

High School