Rayan Zedan Email & Phone Number

Sharjah, Sharjah Emirate, United Arab Emirates

• Performed preventive and corrective maintenance on medical devices within the hospital ensuring patient safety and wellbeing.• Composed technical specification sheets for equipment tenders and liaised with company engineers to evaluate if their devices meet hospital specifications and regulations.• Coordinated with company engineers and department staff in solving any issues with the medical devices establishing as little down time as possible.

Dubai, United Arab Emirates

• Delivered comprehensive demos of medical devices to end users.• Provided exceptional after-sales service such as user training and maintenance.• Adopted a data driven sales approach using organized accounts lists, contact lists, and offer lists.

Sharjah And Dubai, United Arab Emirates

• Developed competitor device technical comparison sheets to assess features and specifications.• Handled tasks such as delivery and documentation to streamline the sales engineer's workload.• Obtained hands-on experience with sales engineers during negotiations, demos, and presentations notably for the Lumenis Splendor-X machine.

Sharjah And Dubai, United Arab Emirates

• Performed service calls, installations, and preventive maintenance for a range of devices, including Karl Storz Endoscopy towers, B. Braun pumps, Beckman Coulter Hematology analyzers, and Lumenis Laser machines. • Compiled comprehensive service reports to document maintenance and installations.• Gained in-depth knowledge of the features of various cutting-edge medical devices.

Dubai, United Arab Emirates

• Promoted the sale of 2022 Fifa World Cup tickets at the Fifa World Cup roadshow in Mall of the Emirates.• Provided thorough customer support in addressing inquiries on ticketing, transportation, accommodations, and stadiums for the event.• Executed my role as a host at The Giving Movement pop-up in Alserkal Avenue Dubai by assisting staff at the venue in handling customers and guests.

Sharjah, Muweilah

• Conducted preventive and corrective maintenance on diverse medical equipment such as vital signs monitors, GE incubators, Arcomed pumps, and Hill-Rom patient beds.• Performed electrical safety tests (EST) on multiple machines during installation of equipment.• Generated extensive technical specification comparison reports for devices, most notably transport ventilators.

Sharjah, Sharjah Emirate, United Arab Emirates

• Maintained precise records of both monthly and daily sales figures.• Provided exceptional customer service by addressing inquiries and resolving customer concerns promptly and professionally.• Played a key role in the seamless operation of the store by actively participating in shop-related tasks and proactively assisting customers.