Ray Arsenault (He, Him, His) Email & Phone Number

United States

Albany, New York Area

Creator / Publisher / Distributor of:Doors of Italy (www.doorsofitaly.com)Doors of Vermont (www.doorsofvermont.com)Covered Bridges of Vermont (www.coveredbridgesofvermont.com)I Heart Covered Bridges (www.iheartcoveredbridges.com)My Heart Is In Italy (www.myheartisinitaly.com)RARA Greeting Cards (www.raragreetingcards.com)

425 Main Street, Bennington Vt 05201

Provide in-depth expert advertising and marketing consultations to local clients, with a focus on developing and implementing creative strategies and innovative solutions to suit their needs. Highly skilled in both print and digital media (display, Facebook and mobile ads, custom inserts, digital impressions, branding initiatives).• Cultivate and maintain strong and lasting client relationships, and oversee management of numerous accounts throughout a multi-state region (Southern VT, Eastern NY, and Western MA).• Acquire clients through prospecting past, current and new print & digital media business, and gathering detailed competitive intelligence to consistently meet or exceed monthly advertising revenue quotas.

Owner / Certified Technician for Best Friend Solutions, LLC - www.bestfriendsolutions.com "A techie friend when you need one."

Successfully marketed and sold wireless solutions to local SMBs throughout Berkshire County, Southern VT, and NY

An aggressive start-up venture / gourmet retail store featuring gifts, fresh produce, U-pick aples and cider press, petting farm. Farm doubled as a wholesaling facility serving local stores, restaurants and supermarkets. Farm store also featured New England giftware and upscale garden and decorative home accessories. Managed product sourcing, purchasing, merchandising, display and financial reporting.

Owned and operated a 72 seat fine dining restaurant and bar in Northern Berkshires. Consistently rated a local favorite by media and food critics. Staff ranged up to 25 including wait staff, bartenders, chefs, cooks and hostesses. Performed all computerized accounting functions, menu pricing, payroll, inventory planning, purchasing and bookkeeping. Designed and created brand marketing. Recruited, trained and managed all personnel and supply vendors.

Responsibilities included:• A+ Certified computer technician, serving western MA, VT, and upstate NY commercial clientele in their repair, upgrade, installation, and technology (systems & components) needs. • Managed solutions center specializing in full systems integrations. Direct sales to a diverse group of clientele with technology solutions to meet their business needs. • Managed negotiations with vendors for preferred pricing and scheduling/delivery.

Reported directly to CEO of publicly traded $85M land development company. Responsibilities:• Managed customer service operations liaising with CEO, vice presidents, and sales managers. • Managed departmental budget and reconciled related transactions. • Designed and implemented sales & customer service training programs, including handbooks, course series, lunchtime seminars utilizing motivational speakers, and an audio/visual library. • Managed customer complaints and established 100% customer satisfaction program.

Bs/Ba

A+ Certified Pc Technician

Bs/Ba