Ray Batt Email & Phone Number

Lansing, Michigan, Us

Michigan Virtual™, formerly known as Michigan Virtual University® & Michigan Virtual School®, has been working hard to provide a path to the future for students and educators since 1998. As a nonprofit 501(c)(3) corporation focused on education, we believe that brilliance resides in all of us, ready to change the world with the next big idea. We’re dedicated to helping each student shine their brightest by enhancing their opportunities to learn and working to strengthen the teachers that will show them the way. Here we strive to place each student’s potential within reach. By discovering new ways to grow, we’re taking K-12 education to the next level and working to leverage face-to-face, blended and online learning innovations that facilitate the advancement of education.Key leadership position spearheading company-wide strategic planning and development, implementation, and continuous improvement of go-to-market strategies. Provide leadership and performance management to sales, marketing, customer care, business strategy, school consulting, innovation, and product development teams. Champion improvement of processes, systems, and product offerings to maintain and help ensure short- and long-term growth and financial sustainability. Focus on outperforming others on learner outcome measures and serving more learners and schools equitably. Plan for an expanded portfolio of products and services to reflect changing stakeholder needs and achieve annual sales and growth metrics. Oversee new product development. Drive continuous improvement in customer satisfaction measures and student outcomes. Guide market research, voice of the customer, and other stakeholder engagement activities.

Chicago, Illinois, Us

Chosen by Regional Vice President to lead direct selling efforts for financial communications services and solutions in strategic Michigan market after departure of veteran sales executive. Strategic partner to C-level executives at public and private companies, law firms, accounting firms, private equity companies and other advisors throughout the state of Michigan with a focus on SEC disclosure and regulatory document filings and shareholder communication needs for Initial Public Offerings, Debt and Equity Offerings, M&A transactions and Corporate Restructurings. Provided thought leadership, best practices, consulting services, software tools and solutions and other financial communication related services to meet SEC compliance requirements including XBRL, Financial Reporting and Virtual Datarooms used for Due Diligence.

Chicago, Illinois, Us

Assumed direct line management and leadership of Capital Markets Transactional and Compliance sales and service delivery to C-level clients at blue chip accounts in the critical Midwest region after acquisition of Bowne by Fortune 250 company, RR Donnelley. Integrated organizations and created plan to ensure sales and service delivery teams fully understood, supported and evangelized new products and services to advance sales performance and client retention and satisfaction for a $50+ million region with 5 sales offices/service centers covering 13 states. Full P&L responsibility with accountability for revenue and profit growth, market share gains, cost savings programs and new product and service introductions and success.

Led transition and implementation of global Capital Markets & Compliance operations and service delivery from regional to functional operating structure. Global responsibility for customer satisfaction in a $340MM organization. Managed 15 direct reports in the United States, Canada, Europe and Asia responsible for local sales offices, customer service, XBRL, EDGAR filings and multi-channel service. Spearheaded 100+ person organization during ten month period when a corporate acquisition was evaluated by an anti-trust regulatory agency. Led real estate rationalization project for North American service centers resulting in significant annualized cost savings.

Managed Capital Markets & Compliance, Investment Markets and Marketing Communications business in Midwest, Southwest and Canada and grew to $195MM in revenue. Full P&L, sales and customer service responsibility for 12 U.S. sales/service centers covering 21 states plus Canadian offices in Toronto, Montreal, Calgary and Vancouver. Regional leadership of sales reps, customer service, finance, human resources, technology and administrative support staff.

Responsible for over 400 employees in financial print division at 48 locations worldwide with 5 direct reports in customer service, operations and quality.

Held various positions of increasing responsibility in customer service and management at Bowne's largest and highest revenue sales/service center location.

Juris Doctor

Business

Certificate, Education Policy Fellowship Program (Epfp)

Ba, Sociology/Criminal Justice