Ray Bond Email & Phone Number

Roswell, Ga, Us

Mckinney, Texas, Us

Extremely excited to have joined enxchange. Look forward to serving and delivering outstanding value to our customers.

Port Moody, Bc, Ca

Atlanta, Ga, Us

Provide leadership and oversight for software development. Ensure alignment with the long-term strategic direction of the organization in developing and executing well-balanced business strategies that incorporate those strategic objectives, and promote sound management processes.

Atlanta, Ga, Us

Senior Vice President responsible for overseeing the MultiService Department of Meridian Cooperative. The MultiService Department is responsible for creating software solutions tailored to the MultiService and Municipal utility space.o Under my leadership, the MultiService Department grew from four employees with zero customers and no identity to a fully functioning department of close to forty employees and contractors and fourteen customers.o I structured MultiService to be a microcosm of Meridian Cooperative. o To be successful with a small team with limited resources, I had to be resourceful. As a result, many new ideas, technologies, and philosophies were introduced, all of which are now standard and accepted throughout the company.o I built out the MultiService office space to be open and collaborative. Prior to our buildout, Meridian had consisted of standard office space with cubicles and little encouragement of collaboration. Upon completion of the MultiService buildout, the remainder of the company followed suit with their own office space redesigns.o We introduced the Agile Methodology. With our small staff and high demands, we were struggling to produce sufficient results under the old Waterfall Methodology. As a result, we switched to the Agile Methodology and had immediate success. Today you will find that the Agile Methodology is not the standard throughout Meridian Cooperative.o We introduced the Atlassian Toolset, which includes such tools as Jira and Confluence. Prior to this introduction, we were using sub-standard, internally produced tools to manage tickets and code. Today, the entire company utilizes the Atlassian Tools.

Us

Director of Systems Integration and Project Manager responsible for integration, management, and support of Web Development, Interfaces (FTP and GlassFish ESB), support and integration with Oracle’s Customer Care and Billing (CC&B), IBM Rational Tools, Batch Operations, and Oracle Application Express Development. Utilizing my project management experience, I also served as Project Manager on multiple high visibility projects.• Key member of the team responsible for the upgrade of Oracle’s Customer Care and Billing (CC&B). This was a four level upgrade that required a year and a half of intense effort and provided me with a wealth of knowledge and experience in CC&B.• Served as Project Manager on the numerous projects reporting to the PMO- Web Re-Write Project. This project to fully restructured and modernized the Cobb EMC Corporate Website. - Apogee Project. This project integrated the Apogee energy audit tools into our website. - Touchstone Energy Project. This project transitioned our website to the Touchstone Energy platform. - Fiserv RealTime Payments Project- Cobb EMC Mobile Website Project- Each of these projects were well managed, highly successful, and on time. They required utilization of my years of experience as a Project Manager as well as my ability to build winning teams and establish effective and successful client relationships.• Prepared project plans for all phases of each project• Monitored customer deliverables for accuracy and usability• Managed and implemented projects from proposal to completion• Coordinated and documented feasibility analysis• Developed integrated test plans and test scripts• Developed project strategies• Managed day to day vendor and client relationships• Led stakeholders in testing, implementation, and issues resolution• Provided go-live coverage to all clients and stakeholders• Created presentations to senior managers and critical stakeholders

Director of the Client Services department responsible for the software and operational support items for deregulated retail energy providers in the following territories – NY, MA, GA, FL, MD, OH, and Ontario.• Supervised and analyzed account activity and delinquent reports at account level resulting in fewer billing and payment errors and shortened delinquent cycle. This resulted in a net monthly gain of $50,000 - $100,000 per client.• Prepared project plans for all phases of each project. • Monitored customer deliverables for accuracy and usability• Prepared weekly status reports• Reviewed interface specifications with other project team members to account for integration issues between products.• Develop integrated test plans• Provide go-live coverage to all clients• Increased revenue retention by enhancing and aggressively pursuing integrated customer relationships resulting in decreased customer cancellation requests. • Identified and pursued new sales opportunities resulting in significant new add-on business.• Managed a team (10+ individuals) of software developers, operation’s analysts, and quality assurance personnel overseeing a client customer base exceeding 500,000.• Developed SQL (Structured Query Language) queries for client business use as well as for internal reconciliation. • Working in collaboration with our clients to understand their business needs, developed integrated web-based solutions utilizing Microsoft Visual Studio and the C# programming language.

Atlanta, Ga, Us

Senior Software Engineer leading teams responsible for producing full lifecycle Internet experiences for a broad range of clients.• Worked closely with clients to ensure all business requirements were captured and design documents created resulting in exceptional end-user experiences.• Single-handedly built the company’s vacation request and balance portal.• Technical team lead on the creation of several award winning websites, including AGL Resources (www.aglresources.com), which won the WebAward for Best Energy Web Site 2005 and Science of Sleep (www.scienceofsleep.com) which won the WebAward for Outstanding Web Site 2005.

Senior Software Engineer and team lead responsible for creating and supporting the Radiant product, an ASP billing and customer care solution for deregulated retail energy providers. Territory – Texas• Radiant was a complex, component based, three-tier application.• Developing and managing this product provided me experience with the following technologies; Oracle 9i, MSSQL Server, SQL language and related database utilities, XML, HTML, and Perl Scripts. It also required the utilization of my knowledge of Object- Oriented technologies as well as continued use of my strong analytical and problem solving skills.

Bachelor'S Of Science, Computer Science

Associate'S Of Science, Information System Management

Certificate, Organizational Leadership