Senior Systems Engineer
Sr. Systems Engineer addressing the Northeast Region in the Mid-Atlantic and Global, National, and Government markets from the Washington, DC office. 12 years in solutions design of telecommunications solutions including VoIP, TDM, Unified Communications (UC), Unified Messaging (UM), Conferencing, Collaboration, and Call Center Technologies (ACD, IVR, Customer Portal). RFP / RFQ analysis for value determination and solution design. Develop and perform customer presentations implementing hosted Customer Solutions Center.