Product Development Manager / General Manager
Product Development Manager – Millwork | 2002 – 2011>Developed both new and existing product lines for our wholesale and contractor divisions in this commodity-driven market. Focused on millwork and non-commodity product lines. >Duties included vendor relations, program management, product initiatives, ROI analysis, product performance, customer acceptance, product mix (addition / deletion) analysis, marketing, and sales promotion. >Managed 14 primary vendors in five… Show more Product Development Manager – Millwork | 2002 – 2011>Developed both new and existing product lines for our wholesale and contractor divisions in this commodity-driven market. Focused on millwork and non-commodity product lines. >Duties included vendor relations, program management, product initiatives, ROI analysis, product performance, customer acceptance, product mix (addition / deletion) analysis, marketing, and sales promotion. >Managed 14 primary vendors in five primary product categories representing approximately 500 SKU’s. >Invested 50% of my time making sales calls to customers – independently and with area sales representatives. >Actively involved in various sales and marketing initiatives for the company including website development and enhancement, sales reporting enhancements, corporate and customer presentations, and promotional activities.>Increased regional sales volume by 85% to $13.5M and profits by 79% to $2.4M between 2002 and 2007. General Manager – Dealers Choice Millwork | 2004 – 2009>In addition to the product management responsibilities above, assumed general management responsibility (with a full P&L) of company’s only exterior pre-hung door production facility. >Duties include directing and mentoring the branch manager with ultimate P&L responsibility. >Facility staff included 20+ sales, production, delivery, and warehousing associates. >Created a 24-page four-color exterior door unit selection catalog. This catalog was updated annually. Co-op support came from our door slab, frame component, and commodity and decorative glass vendors. >In 2006, led a software conversion from a distribution-based system to a production-based system.>Created an inside sales team and shifted our focus from an operations-driven facility to a customer-focused environment. Grew exterior door sales 260% to $6.5M in two years. >Out of 13 eligible branches, ours received the company’s Phoenix Award for 2005. Show less