Provide oversight and leadership to ensure successful delivery of the Business Technology and Innovation Strategic Advantage programs.

Built, from conception to opening, a premier IT services and solutions consultancy, providing IT solutions and services that allow clients to focus on core business activities.Notable Achievements: - Migration of 800 users from CRM 2013 on-premise to CRM 2016 online, with integrations developed using the Jitterbit platform.- Implementation of MS Dynamics 365 Customer Service and Field Service for the services organization. Used Azure platform for integrations between SAP and D365, with a project budget of $2M. - Implementation of time tracking using Project Online with reporting developed in Power BI.- Automation of Oracle CPQ platform (Quote to Sales Order process).- Setup and migration of users to O365. Implementation of Mobile Device Management (MDM) for mobile devices. - Implementation of data backup and recovery process using AWS cloud storage.

Oversaw PMO portfolio of multi-million dollar projects. Created and adopted standardized program and project management methodologies, and ensured that appropriate tools, templates and workflows were effectively leveraged. Led team of Business Systems Analysts in the deployment, development, and maintenance of packaged and custom solutions, including Epicor Vantage and E9, Oracle eBS, Oracle CRM, Workday, Windchill, Hyperion, and others.Notable Achievements: • Evolved group from a support-based organization to a project-based organization; increased project-related activities from 25% to 60% while reducing support activities from 50% to 20%.• Managed an Oracle eBS implementation for service business across six countries in the UK and Middle East; negotiated services contract with Oracle for a project budget in excess of $3M. • Developed plan and project managed Oracle eBS implementation for North American services business unit. Migrated from Epicor to eBS. Project came in on schedule and 10% under budget.

Led team of up to five professionals tasked with delivering consultancy services throughout the Northeast region. Defined strategies, analyzed requirement and vendors, managed programs and projects, and led organizational change management.Notable Achievements:• Grew team revenue more than 275% during tenure, increased average year-over-year revenue by 32%, and maintained and individual utilization rate of 80%.• Managed Epicor E9 implementation project in Taiwan, for services business unit of Elliot Group; assembled and led project team with vendor and third party resources.• Led SAP ERP integration project for new a service offering of a Japanese business unit at Philips Respironics. Managed outsourced development to firms in both Japan and India. • Oversaw all phases of a Vantage ERP implementation for Precision Defense Services, from current state process mapping through vendor selection to go-live.• Developed dashboard used by World Wildlife Fund executive management to measure KPIs across major programs.• Led business process improvement initiative with customer service group for the Securities and Exchange Commission. Defined current and future state; analyzed current processes and procedures and executed process changes.