Ray Burrows Email & Phone Number

Miami-Fort Lauderdale Area

NeverMissACall.ai is an automation and AI technology company that specializes in leveraging Conversational AI and AI Voice to build and grow SMBs.

Miami/Fort Lauderdale Area

Develops and executes strategic business and marketing plans, leveraging AI and automation tools to optimize operations and drive growth.Manages end-to-end sales process, from prospecting and presentations to closing and collections, utilizing data analytics to inform decision-making.Implements and manages social-media and AI integrations in Salesforce, Zoho and HubSpot, enhancing prospect and customer communication and engagement.Monitors, analyzes, and reports campaign and project results to executives and small business clients, providing actionable insights for continuous improvement.

St. Louis, Mo

Co-founded and built the company, product sets and service offerings, demonstrating entrepreneurial acumen and strategic leadership.Manages all areas of sales, from prospecting and presentations to closing and collections, leveraging interpersonal skills to build and maintain client relationships.Develops integrated marketing plans and budgets for clients, utilizing data analytics and business intelligence to inform strategy.Authors marketing briefs and direct-response copy for various channels, evidence of solid communication and copywriting skills.

St. Louis, Mo

Conceptualized and developed the company structure, procedures and start-up budget, illustrating strategic planning and financial management skills.Secured seed investment to start the company and acquired initial assets in excess of $200K, showcasing strong fundraising and negotiation skills.Managed all aspects of due diligence for corporate and real estate acquisitions ranging from $250K to $125M, exhibiting solid analytical and risk management skills.Reported directly to Members quarterly, demonstrating robust communication and stakeholder management skills.

St. Louis, Mo

Co-developed concept, structure, companies’ procedures and start-up budget. Secured seed investment in excess of $120K to solicit investors and acquire initial assets. Managed P&L of multiple business lines (green retrofitting, general contracting, energy assessments and BPI certified training), displaying powerful financial management and business operations skills.

St. Louis, Mo

Taught college preparatory physics to high school seniors.

St. Louis, Mo

Reported directly to the CEO for 4 products (11 sku’s) representing over $5M in sales revenue annually. Saved approximately $1.8M in annual revenue with Wal-Mart, showcasing strong negotiation and client management skills. Developed a national sales plan and accompanying bottom-up budget to meet sales forecast. Created a customer rating and relationship scorecard to grade and improve customer touch-points, sales and retention. Organized base presentations decks for sales team and brokers to communicate with customers. Implemented an accountability regimen to monitor sales activities/metrics thereby increasing forecasting accuracy.Managed 18 brokers representing 43 customers. (Direct accounts included Wal-mart, Supervalu and Safeway.) Performed SWOT and Pricing Analysis of products and their competitive offerings. Responsible for strategic planning of two multi-sku product re-launches. Monitored pricing strategy and how packaging affects unit sales and gross margin performance. Developed and presented action-plans outlining launch procedures to CEO. Exhibited products at trade shows and reviewed competitors’ products.

St. Louis, Mo

Developed concept, structure, company procedures and start-up budget. Secured seed investment in excess of $1M and debt in excess of $3M to start the company. Reported directly to Members. Responsibilities included day-to-day operations, administration and budget. Developed and managed acquisition budgets, timelines and work-plans. Managed all aspects of due diligence for corporate and real estate acquisitions ranging from $250K to $125M, demonstrating vigorous analytical and risk management skills. Executed site visits of prospective acquisitions with banks and investors. Negotiated LOI’s, term sheets, purchase agreements and transition agreements. Originated, evaluated and outsourced potential acquisitions. Established acquisition criteria and industry emphasis. Recruited and interviewed executives and staff to manage acquired assets. Created entrepreneurial compensation programs for management teams.

St. Louis, Mo

Proposed concept to the author.Acted as liaison between the author and co-author.Negotiated contracts with and on behalf of the author.Wrote and executed the marketing plan.Acted as a liaison between the author and the media / general public.Solicited, scheduled, planned, coordinated and directed publicity events and interviews.Pitched ideas to magazines, radio/tv shows and newspapers.Wrote and edited press releases and public statements.Arranged and collected endorsements.Escorted author to speaking engagements and book signings.Ensured travel and event accommodations met the author’s mission and standards.Directed and maintained all budgets, payables and receivables.

St. Louis, Mo

Led & managed due diligence efforts with specific emphasis on sales, marketing and operations. Reviewed private placement memoranda and investment proposals from technology, logistics and other companies. Analyzed P&L’s, Balance Sheets, Cash Flow & Income Statements of 160 companies in various industries. Audited & evaluated business assets and intellectual property including software, processes, machinery & real-estate. Interviewed executive teams and facilitated legal and accounting due diligence. Solicited, arranged and managed numerous national PR & speaking engagements while facilitating bulk book orders.

St. Louis, Mo

Founded and built company, product sets and service offerings. Responsible for all areas of sales, including prospecting, cold-calling, presentations, closing and collections. Developed and managed email marketing communication plans, policies and budgets for clients. Wrote marketing briefs and direct-response sales copy for websites, SEM and email advertising. Monitored and reported campaign results to executives and small business clients. Developed email marketing communication guidelines for clients. Sold in 2004.

St. Louis, Mo

Supervised 13 Registered Representatives, conducted monthly compliance meetings and weekly sales performance meetings.

St. Louis, Mo

Managed a sales team to market an internal software system to deploy, track and automate large scale, HTML email campaigns.

St. Louis, Mo

Project management, scheduling and onsite supervision of new construction.

St. Louis, Mo

Structural design of concrete, steel and wood structures.

St. Louis, Mo

Site survey, layout, construction and deconstruction of concrete structures.

New Orleans, La

Estimated and managed roofing and sub-contracted projects.

Ba, Architecture & African Studies

Activities and Societies: NCAA Football, NCAA Track & Field, Student Union, Special Olympics, American Society of Civil Engineers (ASCE).

Bs, Structural Engineering

Activities and Societies: American Society of Civil Engineers (ASCE), National Society of Black Engineers (NSBE)