Ray Charette, Csm Email & Phone Number

Boston, Ma, Us

Implement, manage, and improve Converse Release Process for code through development, test, and production environment for the Converse portfolios to support continuous delivery. Concurrently, insure all Change Management activities support both Converse Change Management and Nike Global Change Management. Collaborate with all Nike and Converse Product Owners (SAFe) to support Releases and Agile transformation efforts. Selected accomplishments:. Support SAFe agile transformation project and tools which covered PI Process, Daily Standup, and Backlog grooming for multiple cross functional teams at both Nike and Converse.. Increase release velocity by 100% in SAP, Integration, WMS, and EDI functional areas.• Developed and implemented Converse SAP Environment Roadmap with Nike technical team to maintain and improve Converse core business functions with SAP.• Built centralize view of Converse portfolio and release schedule and established release schedules to support all Converse releases (SAP, Retail, Integration, Product Creation, Warehouse and Analytics) giving executives an updated dashboard that kept them apprised.•Ensured stabilization of SAP landscape by serving as Technical Project Manager for SAP BOBJ and BW upgrade to Converse software to supportable level. (Global roll out Asia Pac, EMEA, and North America), and served as Converse Technical Project Manager for EHP 7 SAP technical upgrade.

Boston, Ma, Us

Hired to support post implementation support of global SAP Rollout at Converse. Served as central SAP Converse contact for Nike covering SAP Environment Landscape and SAP Release Management for Converse. Expanded responsibilities included Budget Preparation, establishing working Vendor Management relationship with Nike technical services, and Converse Representative to Nike Enterprise Release Management.Selected accomplishments: • Reduced SAP landscape cost by $200K by eliminating unneeded hardware.• Reduced SAP landscape cost by $200K by eliminating unneeded hardware.• Implemented quality refresh program for development and reduced cost from $45K to $2K per refresh.• Implemented Converse Change Advisory Board for SAP enhancements, fixes, and SAP technical environment stability allowing more informed decision making in determining whether proposed changes should be implemented into productions environment.• Established Weekly meetings with Converse IT leadership team to review outage schedules, new intake, and request for approval to proceed from one phase to another which provided transparent communication on all activities impacting production landscape.• Ensured stabilization of SAP landscape by serving as Technical Project Manager for SAP HANA and BW upgrade to Converse software to supportable level. • Acting Director for Converse SAP environment from 15 months after transfer of Director to Nike.

Armonk, New York, Ny, Us

Support integration and utilization of SAP tools (Solution Manager) and IBM tools (Rational and Business Process Management) to support Application Lifecycle Management (ALM). Establish and implement project / program management policies, procedures, standards, and document management strategy to be used to support complex projects in global environment. . Some accomplishments I am proud of include:• Hands on approach to Project management and extensive experience managing the direction and training of functional and technical resources both client and IBM to JumpStart projects• Developed and implemented dashboards of project status across teams and project timelines for milestone tracking, risk, issue, gap, and requirement, functional and technical specifications.• Designed and built Express Solution Business Process Hierarchy, utilized for improving business process structure in inventory and warehouse management, logistics, procure to pay, operational services, R&D, and human capital.• Some of my key clients included: E&Y, BIO-RAD, Green Mountain Coffee, Generac, GMC, Hawker, Chevron, Sunoco, Dawn Foods, Schlumberger, John Deere, US Army, Continental Resources, World Bank, Merck.

Armonk, New York, Ny, Us

PMO Lead in Vendor Management team to support CVS Business Transformation Outsourcing (BTO), global (US, Manila and Canada) complex deal worth $19M in annual revenue. Managed Request for Servicing (RFS), invoicing, vendor management, measurements, and SLA reporting. Coordinated delivery team for development of solution, performing pricing and QRM / delivery team review.Selected accomplishment:• Finalized contract change at ING and expanded key functions to include issue and risk management for delivery team and PMO and developed mitigation plans. Reduced project cost by transitioning selected project activities to IBM Brazil team and generated $100K in RFS activities.

Armonk, New York, Ny, Us

Deployment and implementation specialist, overseeing integration and utilization of tools and methods to support project and program ERP applications.Selected accomplishments:• Developed and introduced method accelerator, best practices, deliverable requirements, supporting rapid development and deployment of ERP projects. (SAP, Oracle, JD Edwards, and PeopleSoft)• Devised and implemented industry business process templates for consumer products, medical, retail, oil and gas, government, human resources, and defense.Some of my key clients included : Raytheon, US Customs, Erie County, Konica, Novell, Jacksonville Airport, Prudential, Bombardier, Clark County, Bose, St. Gobain, Sprint, Heineken, St Jude Medical, Rockwell, Medtronic