Project Management• Deployment of SAP Financial suite from legacy mainframe system o Accountable to C Executive Level leadership insuring that ongoing application layer testing, data conversion activities were in sync with parallel IT data center build, test, run activities o Created executable deployment plan coinciding with high level project plan o Successful conversion of Production SAP Systems ECC (GL, AP, FA modules), BI reporting and financial consolidations • SAP System upgrade, Evergreening, and core infrastructure expansion o Lead Program Manager accountable for the expansion of SAP platform dual development environment and core SAP Financial application (GL, AP, FA modules) version upgrade o Coordinate with key internal and external stakeholders o Provide regular upward communications to executive leadership o Identify risks and fostering open dialog to maintain ongoing program trajectory as well as team related lateral and downward communication o Maintain program activities insuring Tier 1 systems comply with zero unplanned interruptions in their ability to process financials o Create and maintain repeatable / scalable SAP Evergreening plan Process Design and Execution• SAP Environment Stability o Develop and maintain the base line structure CMDB (Configuration Management Database) across multiple environments o Oversee the planning and requirements across shared technical services to proactively minimize risks to the integrated landscape • Service Delivery for Finance Strategic Projects o Facilitate as liaison between BB&T line of business, BB&T technology, SAP consultants, and IBM to drive out requirements and oversee timely delivery of projects

Continuous Process Improvement • SAP – Scalability Testingo Lead team establishing metrics regarding infrastructure requirements and SAP software tuning supporting BofA initial design o Successfully achieved the proof of concept increasing volume of transactions while maintaining current production SLA requirements • Cisco Telepresence Enterprise Deployment o Managed Concurrent deployments of Cisco Telepresence technology o Created Pilot Deployment plan supporting initial deployment of Telepresence units o Leveraged existing relationships with BAC technology partners, EDS, Cisco, CBRE, JLL, and BAC Corporate Workplace Executives to effectively execute nationwide implementationo Established new processes and best practices for on-going future deployments, o Created and facilitated hands-on Telepresence & new VoIP telephony training for Executives and Associates

Technology• SAP Infrastructure o Environment Stability. Accountable for the stability and integrity of the physical landscape by insuring proper coordination, execution of physical layer OS upgrades, patches, and SAP application upgrades across the 900+ server landscape• SAP Data Center Migrationo Migrated active Tier 1 Production System consisting of 400+/- serverso Managed end to end project plan inclusive of multiple sub-work streams, accounting for business, technical and regulatory requirements o Led teams insuring parity with AIX versions, frame firmware, resolution of network related issues, configuration challenges, proper IP migration, and performance challenges Strategic Project Delivery• Data Archivingo Developed and managed a new SAP data archiving strategyo Led implementation of backup/recovery enterprise strategy utilizing DaRT (Data Retention Tool) • Facilities Planningo Successfully lead team for multi-phase/ multi-floor renovation (33 floors over 4 years) of Bank of America Corporate Center Renovation. Technology budget averaged $900K-$1Mil per floor. Effectively captured each business partners’ Voice of Customer to identify and determine business technology requirements o Managed decommission of technology of floor per LEED standards (including server rooms, control rooms) o Managed implementation of technical logistics including VoIP technology, WAP, Video Teleconference, Tele-presenceo Facilitated associates relocation, created training materials for new technologies and conducted training sessionso Delivered initiative supported business strategies and goals on time and on budget

Facilitate NC Real Estate Broker License training classes. Create course curriculum based on NC Real Estate Commission required syllabus.

• Implemented Training for Federally mandated baggage screener at US airports. • On the job training instructor – Trained Students onsite at airports across the US. • Promoted to Training supervisor, managed staff of 10 trainers and acted as liaison for training between local airport Federal Security Director, TSA training coordinator at individual airports, students, and managed AIS instructors. Met all training goals for training set forth by TSA and contract coordinator. • Certified for operation and alarm resolution for the following explosive detection machines