Ray Morris Email & Phone Number

Bloomington, Il, Us

Bloomington, Il, Us

Actively directed 120+ employees and contractors across five ITS Application Development departments spanning Billing, Claims, and Data Systems, with an annual budget of $23M+Ensured successful implementation and rollout of Guidewire ClaimCenter as a new Enterprise claims platformProvided direction to ensure successful completion of migration of the Corporate Cloudera Data Lake to Azure CloudPartnered with multiple business and security areas to establish a Data Governance Council to ensure the availability, accuracy, and security of COUNTRY data across the enterpriseProvided direction to multiple teams to support multi-year effort to modernize enterprise billing capabilitiesEstablished department to select and implement a corporate Master Data Management (MDM) solution and replace the current Customer Relationship Management (CRM) solution

Bloomington, Il, Us

Actively managed technology solutions enabling sales and servicing of over $70B in force Life Insurance policiesOrchestrated multi-year effort to modernize Investment Services platform to enable sales growth and service of over $17B Assets Under ManagementOptimized software contracts and contingent workforce to reduce ongoing costs by $1.5MCreated, garnered executive support for, and implemented improved organizational structure for the Financial Services ITS teams, properly aligning 65+ employees and contingent staff to optimize delivery of technology solutionsReduced testing cycle time for major software updates from 6 months to 6 weeks by implementing Risk Based Testing model and leveraging automation technologiesCollaborated with business leadership to establish open communication across functional teams, consistent intake process for project efforts, and improved software delivery process leveraging the Scaled Agile Framework (SAFe).

Bloomington, Il, Us

Defined and executed roadmap to successfully transition testing to Strategic Vendor partner; optimizing use of offshore resources, adding rigor to the execution model, and providing flexibility to scale to future demandManaged 30+ testing and engineering resources distributed in multiple locations to ensure consistent quality delivery across 6 major concurrent effortsImplemented full Risk Based Regression suite, including 70% Automated Scripting, to ensure software quality delivery for each releaseCreated Software Quality Metrics reporting structure to ensure consistent reporting of all aspects of software quality, enabling transparency and promoting data driven decisionsEstablished Performance Engineering team to identify and implement performance improvements to support Billing and Policy Administration rollout and conversion for customers in 19 states

Bloomington, Il, Us

Planned and successfully executed software implementation projects of increasing complexity across multiple functional areasEstablished and led a distributed Scrum team to successfully deliver customer-facing auto quoting and purchase capabilitiesHelped lead initial roadmap planning for Drive program, and helped define and establish the original program delivery model Defined, Executed, and Evaluated 4-month, large scale Proof of Concept to verify the viability of proposed Policy Administration, Rating, and Billing solutionsLed vendor selection and RFP process for Life Policy Administration Software, setting the foundation for a multi-year transformational effortSuccessfully led project to transform Home Insurance Application process, migrating from a paper- and mail-based process to a fully electronic one

Defined and executed implementation activities for major software deployments at a major national insurerEngaged technical and non-technical resources to ensure quality software implementationsFostered collaborative client relationship to ensure open and constructive communicationPlanned and executed workspace refresh to support offsite staffing for multiple clients

Bloomington, Il, Us

Successfully delivered quality results in several Operational areas, including PCO Business Analysis, Quality Assurance Underwriting, Property Casualty Underwriting, Customer Service OperationsSupported organizational goals by fully understanding business operations and identifying opportunities for process improvementEstablished positive working relationship across organizational areas, including Agency, Marketing, ITS, and Operational areasConsistently delivered quality results while seeking increasingly challenging assignments

Bachelor Of Science - Bs

Master Of Business Administration - Mba, Data Analytics