Ray A. Dockery Jr.

Ray A. Dockery Jr. Email and Phone Number

Chief Process Officer | Expert in Lean Six Sigma & Business Intelligence Analytics | Real Estate Investor & Licensed Realtor | Army Veteran @ GGC VA BPO Solutions LLC
Middletown, DE, US
Ray A. Dockery Jr.'s Location
Middletown, Delaware, United States, United States
Ray A. Dockery Jr.'s Contact Details

Ray A. Dockery Jr. work email

Ray A. Dockery Jr. personal email

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About Ray A. Dockery Jr.

As a proven leader with over 20 years of experience, including 8+ years in manufacturing and operations management, I specialize in strategic planning, process optimization, and team leadership. I’ve successfully led Lean Six Sigma projects across Fortune 500 companies, consistently achieving an average of 25% efficiency improvement and significant cost savings. In my role as Chief Process Officer at GGC VA BPO Solutions, I leverage my expertise in DMAIC and KPI tracking to help businesses streamline their processes and achieve operational excellence.A proud United States Army Veteran, I excel in high-pressure environments and thrive in driving continuous improvement. My passion extends to real estate, where I specialize in new construction sales and investments as a licensed Realtor in Delaware. I am dedicated to mentoring teams, optimizing workflows, and delivering exceptional results across various industries. Let's connect to explore how I can bring value to your organization!

Ray A. Dockery Jr.'s Current Company Details
GGC VA BPO Solutions LLC

Ggc Va Bpo Solutions Llc

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Chief Process Officer | Expert in Lean Six Sigma & Business Intelligence Analytics | Real Estate Investor & Licensed Realtor | Army Veteran
Middletown, DE, US
Ray A. Dockery Jr. Work Experience Details
  • Ggc Va Bpo Solutions Llc
    Ggc Va Bpo Solutions Llc
    Middletown, De, Us
  • Ggc Va Bpo Solutions Llc
    Chief Process Officer
    Ggc Va Bpo Solutions Llc Sep 2021 - Present
    Middletown, Delaware, Us
    Lead a dedicated virtual team, providing comprehensive consultation services to over 100 businesses, with a focus on operational efficiency, strategic planning, and process optimization.Implement Lean Six Sigma methodologies, achieving an average efficiency increase of 25% across various industries by improving key KPIs such as Overall Equipment Effectiveness (OEE), Cycle Time, and First Pass Yield (FPY).Develop Standard Operating Procedures (SOPs) and process maps tailored to client needs, leading to a 20% reduction in process errors and enhanced productivity.Provide virtual assistance to plant managers, manufacturing managers, and operations supervisors, helping them track and analyze KPIs through customized dashboards, ensuring data-driven decision-making and continuous improvement.
  • Self-Employed
    Real Estate Investor
    Self-Employed Jan 2009 - Present
    Specialize in purchasing, holding, renovating, and reselling investment properties, utilizing skills in budgeting, negotiation, and sales.Successfully managed multiple real estate investment projects, generating a consistent 30% return on investment (ROI) through market analysis, project management, and financial expertise.
  • Real Agency Brokerage
    Realtor
    Real Agency Brokerage Apr 2022 - Present
    Oakville, Ontario, Ca
    Licensed Realtor in Delaware with a specialization in new construction, simplifying real estate transactions for clients and offering guidance in purchasing, selling, and leasing single-family homes, 55+ communities, and new construction properties.Utilize advanced knowledge of down payment assistance programs, negotiation skills, and sales strategies to provide outstanding service and achieve an 80% closing rate.
  • Hologic, Inc.
    Manufacturing Manager
    Hologic, Inc. Jul 2020 - Aug 2021
    Marlborough, Ma, Us
    Managed the ISO5 cleanroom operation with 42 employees, later optimizing headcount to 30, achieving annual cost savings of $480,000 while maintaining productivity.Applied Lean Six Sigma tools (DMAIC, Control Charts, Pareto Analysis) to improve process efficiency, resulting in a 25% increase in equipment reliability and a 20% reduction in cycle time.Developed a live KPI tracking spreadsheet that enhanced production visibility, contributing to a 30% improvement in OEE.
  • Hologic, Inc.
    Manufacturing Supervisor
    Hologic, Inc. Oct 2018 - Jul 2020
    Marlborough, Ma, Us
    Managed the ISO5 cleanroom operation with 2 leads and 28 direct labor employees, leading Voice of the Customer (VOC) meetings to address workflow issues.Utilized Lean Six Sigma tools (Fishbone Analysis, 5 Whys, Value Stream Mapping) to reduce process bottlenecks by 15% and improve team efficiency by 20%.Improved First Pass Yield (FPY) by 18% and increased overall productivity by 10%.
  • Kellogg Company
    Maintenance Supervisor/Operations Supervisor
    Kellogg Company Jun 2016 - Oct 2018
    Battle Creek, Michigan, Us
    Oversaw a team of 4 mechanics and 1 automation technician, ensuring efficient completion of maintenance tasks and smooth production line operations.Applied Lean Six Sigma tools such as TPM (Total Productive Maintenance) and 5S, achieving a 15% increase in equipment efficiency and reducing maintenance costs by 10%.Successfully managed dual roles by covering production supervisor responsibilities, effectively leading 20-30 union employees in line with operational policies.
  • Kellogg Company
    Maintenance Planner/Reliability Speacialist
    Kellogg Company Mar 2013 - May 2016
    Battle Creek, Michigan, Us
    Planned and executed preventive maintenance programs, utilizing root cause analysis tools like 5 Whys and Fishbone Analysis, resulting in a 30% improvement in MTBF.Facilitated the auditing and updating of preventive maintenance tasks in SAP, leading to a 15% reduction in equipment breakdowns.
  • United States Army
    Maintenance Manager
    United States Army Aug 2011 - Feb 2013
    Arlington, Virginia, Us
    Managed maintenance operations for a fleet of over 300 vehicles, ensuring mission readiness through efficient planning and resource management.
  • United States Army
    Wounded Warrior Operations Manager
    United States Army Jun 2010 - Jul 2011
    Arlington, Virginia, Us
    Led rehabilitation and transition programs for over 200 wounded soldiers, implementing process improvements to streamline transition plans and support.
  • United States Army
    Operations Manager
    United States Army Jun 2009 - Jun 2011
    Arlington, Virginia, Us
    Directed a team of over 50 personnel in coordinating logistics and daily operations, enhancing overall mission readiness and efficiency.
  • United States Army
    Senior Technical Inspector
    United States Army Dec 2007 - May 2009
    Arlington, Virginia, Us
    Conducted comprehensive technical inspections and quality control assessments on military equipment, ensuring compliance with safety and operational standards.
  • United States Army
    Maintenance Supervisor
    United States Army Dec 2003 - Jan 2009
    Arlington, Virginia, Us
    Supervised the maintenance and repair of over 300 vehicles and equipment, overseeing a team of 15 mechanics in a high-pressure environment.
  • United States Army
    Wheeled Vechicle Mechanic
    United States Army Jun 2000 - Nov 2003
    Arlington, Virginia, Us
    Performed maintenance and repairs on various military vehicles, contributing to operational readiness and equipment reliability.

Ray A. Dockery Jr. Skills

Leadership Team Building Solid Waste Sap Implementation Sap Public Speaking Kpi Dashboards Kpi Implementation Human Resources Industrial Safety Sales Food Industry Logistics Government Key Metrics Software Documentation Team Leadership Process Improvement Microsoft Office Operations Management Program Management Policy Customer Service Relocation Residential Real Estate 55+ Communities Maintenance Management Security Clearance Environmental Compliance Military Streamlining Operations Kpi Reports Management Money Down Payment Assistance Single Family Homes Recycling New Home Construction Inspection New Home Sales

Ray A. Dockery Jr. Education Details

  • American Military University
    American Military University
    General/Concentraing In Leadership

Frequently Asked Questions about Ray A. Dockery Jr.

What company does Ray A. Dockery Jr. work for?

Ray A. Dockery Jr. works for Ggc Va Bpo Solutions Llc

What is Ray A. Dockery Jr.'s role at the current company?

Ray A. Dockery Jr.'s current role is Chief Process Officer | Expert in Lean Six Sigma & Business Intelligence Analytics | Real Estate Investor & Licensed Realtor | Army Veteran.

What is Ray A. Dockery Jr.'s email address?

Ray A. Dockery Jr.'s email address is ra****@****ail.com

What is Ray A. Dockery Jr.'s direct phone number?

Ray A. Dockery Jr.'s direct phone number is +171959*****

What schools did Ray A. Dockery Jr. attend?

Ray A. Dockery Jr. attended American Military University.

What skills is Ray A. Dockery Jr. known for?

Ray A. Dockery Jr. has skills like Leadership, Team Building, Solid Waste, Sap Implementation, Sap, Public Speaking, Kpi Dashboards, Kpi Implementation, Human Resources, Industrial Safety, Sales, Food Industry.

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