Rayeann Moore Email & Phone Number

United States

-Manage and review workflow volumes, plan and continuously monitor staffing levels to ensure efficiency, quality adherence, and effective customer service-Review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement-Manage daily administrative operations of the department including.

Houston, Texas

Responsibilities:-Assist with outside lenders to ensure timely funding-Consult with customers to answer incoming calls with questions about purchase paperwork.-Collect and verify stipulations with customers to ensure all application requirements are met.-Prepare and send paperwork to customers after a sales agent has completed the transaction.-Follow up.

Richmond Branch

• Duties/responsibilities applied in previous positions, apply in this role (with exception to merchant lending) with the addition to overseeing daily branch operations, monthly audits and staff.
• Acting manager when Member Center manager was out of office.
• Submit, Review, and Processed loans in branch.
• Scheduled open/close days for staff.
• Created fedex shipments, supply ordering.
• Worked with manager on potential hires. Setup and interview.

Fmc (private location)

Please review FSR roles below from Westheimer location... same duties applied as before but under new name and different location with higher lending authority.

Houston, Texas

*Setup and train merchants to submit loan application through our Sail loan portal system.*Decision loan applications in under 5 minutes for merchants.*Create a tdecu account for all new merchants signed up.*Traveled in and around Houston area assigned prospecting merchants. *Was Level 4 lender* SharedTDECU knowledge and REAL culture and all other benefits.

Tdecu Westheimer

*Open and Close New Accounts*Serviced CD accounts*Submitted loan applications and funded.*Cross-Sold other services and products for members.*Open/Closed and Serviced IRAs*Was Level 1 lender and funded loans under guideline approval only.*Educated/Counseled members on credit*Teller