Raye E. Email & Phone Number

Sacramento, CA, US

Rocklin, CA

- Learn company product line and develop testing patterns that focused on high quality auditing of returned items and create grading scales as needed to sort stock. - Test returned products from various external sources to confirm viability to be refurbished back into the field - Report and track reasons why products failed to share with proper Depts.

San Jose, CA

* Receive product daily from inbound* Confirm quantity against invoices for accuracy* Stock product to proper locations in warehouse assigned areas* Assist with Shipping as needed* Pull/Pick orders for Latin America, Brazil and other countries* Prepare picked orders for shipment overseas.* Organize and keep constant confirmation on inventory in Warehouse.

Redwood City, California

* Assist callers by phone and email with how to use site and features.* Work with customers on editing creations and preparing creations based on desired needs.* Assist with billing inquiries.* Respond to all support inquiries focusing on first call resolution and customer support.* Input all customer communications into Microsoft CRM.* Addressing.

Newark, CA

* Receiving stock from trucks and stowing to Kiva Pods.* Assisted as emergency IT support to managerial staff on floor when requested to.* Trained for ICQA doing audits of Stow, Receive and Simple Bin auditors.* Trainer for best practices on how to audit, stow and maintain Kiva Pod bins.* Outbound Slammer which duties are to organize box's from 'Pickers'.

Newark, CA

* Work in assigned section of Center as needed based on staffing needs and estimated inbound load. Sections would include Lane, Inbound, Divert, Small Sort, 'Water Spider' and Problem Solve.* Train employees as needed in Company policies, safety policies and proper techniques for operating in the various sections of the Fulfillment Center.* When required.

Newark, CA

* Assist floor staff with general IT support of Amazon tools and internal services* Resolve tickets assigned via Remedy* Provide maintenance to sort staff equipment (e.g. Scanners, printers, etc).* Learn and educate employees on new IT policies as they pertain to the site.* Work on assigned projects per Site Manager and IT Manager.

San Jose, CA

* Answer inbound calls regarding products from the companies various athletic sites.* Assist customer with placing orders by phone or via the online order system.* Respond to customers email concerns via Zen Desk ticketing system.* Upselling customers on products that would better serve with specific needs.* Submit quality checks with fulfillment center.

* Answer inbound calls from customers ranging from services, billing and technical support.* Upgrade or downgrade account services based on account holders requests.* Accept payments by phone or direct callers to proper payment centers.* Resolve customer complaints to prevent escalation to internal Help Desk.* Submitted reports to internal departments as.

* Answered inbound calls regarding county benefits provided through the state.* Escalated calls that exceeded security clearance to appropriate county Department.* Provided inbound callers with referrals to nonprofit organizations in their area based on requested need (e.g. food, shelter, medical, meals on wheels).* Gathered demographic information from.

San Diego, CA

* Answer inbound calls from plan members, pharmacies, Doctors and the plan owners.* Provided pharmacies with information on status of check payments, members plan benefits, approving compound medications per plan and referring to the plan directly based on guidelines.* Entered manual prior authorizations for medications at the request of plan owners.*.

Sacramento, California Area

Roseville, CA