Develop new solutions for internal and customer-facing services with a focus on automation, scale, and manageability. Train and mentor a diverse team of engineers to support best practices and forward-thinking design principles such as automated builds/testing, infrastructure as code (IAC), and continuous integration/continuous deployment (CI/CD).

Quickly respond to change requests and monitor system performance for a large and varied customer base. Deploy networking, firewalls, load balancers, virtualization, and storage for new customer orders. Create internal process documentation for a group of over 20 engineers and track billable time.

Meet with stakeholders to assess needs and develop new systems based on best practices and business requirements. Manage the day-to-day operations of several interdependent business applications and provide assistance for escalated support requests.

Solely responsible for the daily operation and maintenance of 50 virtual and physical servers and 70 client workstations. Plan and deploy infrastructure that suits business goals. Evaluate new vendors and working with management to develop short term and long term plans for the department.