Pharmaceutical and medical policies are complex, unstructured documents that can be challenging to capture and navigate. Policy Reporter expertly automates the necessary, but often frustrating, act of staying abreast of policy changes across the payer population. By empowering its clients with ease of access to the latest relevant policy and coverage information, Policy Reporter aims to maximize patient access to industry-leading healthcare products and services. Simply put, Policy Reporter improves the way industry stakeholders receive, process, and respond to healthcare policy and policy developments.

The mission of the Infor Healthcare Center of Excellence is to execute with distinction related to our largest and most complex customer enterprise software needs. My role supports excellence in customer-facing content and experience deliverables. Our team is is responsible for design, development, and distribution of key assets used by sales, solution strategy, and value engineering professionals in support of evaluations of Infor solutions, including:· Healthcare executive overview presentation and enablement· Industry subject matter expertise· Business case and value proposition

Canary Insights provides customize alerting services and research tools for any professional who needs to keep up with constantly changing US government and commercial payer medical and reimbursement policy. Canary Insights was created by coverage and reimbursement experts who understand how payer information is mission critical for providers, payers, medical device, biotech and pharma reimbursement professionals. I worked part time with existing and future subscribers to help them realize the benefits of the solution, and I consulted with the technology team to help improve the product. https://corp.trialcard.com/trialcard-announces-acquisition-of-canary-insights/

Promoted through multiple roles to provide remote sales and support leadership for national team managing $8M SaaS healthcare / life sciences regulatory research product line. Worked directly with solutions architects and designers to envision and implement innovative product and content enhancements that address constantly emerging market demands driven by changes in technology, user expectation, and regulatory requirements.Serve as executive team SME on research, development and go to market planning for SaaS solutions that truly address customer-specific workflows, challenges and priorities. Lead development and execution of internal / external content (multi-platform sales / marketing / thought leadership / communications). Provide customer and sales force training to help customers derive maximum value from their subscriptions. > Grew renewal rate to 84% by leading strategic improvements in content and solution efficacy> Led department to deliver year over year growth exceeding 10% across diverse goals – including SaaS product coding, revenue cycle and compliance research tools> Increased incremental annual revenue by identifying partners and guiding profitable integration of our subscription content and tools into third-party applications

Headed sales onboarding, training, support, and sales tool creation for national healthcare solution team. Oversaw product management: enhancement, content, publication, launches. Played key role in identifying healthcare model and regulatory climate changes to redefine market segmentation, insights and decision drivers Led transformation of product / industry knowledge into business value and engaging narratives recognized for increasing awareness and helping customers grasp market trends

Managed web-based healthcare content / tools for medical coding, reimbursement workflow, life sciences and healthcare compliance. Headed product design, prototype build / test / launch, product positioning, value propositions and messaging for downstream marketing functions (demand generation, content, etc.).> Retained after acquisition and promoted in 2 years > Emerged as principal SME for design, development and release of expansion products> Guided developers or led hands-on design of software product components that automated previously manual crawl / capture / conversion of raw government data (Perl, Copernic, TextPipe)

Developed technical specifications and automation processes for data management and content creation that significantly improved web based publication scope and speed. Synthesized and translated health care and life sciences compliance content into a web-based library product

Working remotely, handled digital content for internal (sales) and external (client) healthcare and life science content libraries – research, acquisition, conversion / publication to web-based in-house CMS and subscription product. > Played major role in development of FDA compliance content for Pharmaceutical & Device Regulation Libraries and medical policy content for Regulation & Reimbursement Library> Early science background as environmental chemist at META ENVIRONMENTAL and AP chemistry teacher; played active role in Massachusetts educational reform & implementation of MCAS