Raye Mahlberg, Phd Email & Phone Number

Tulsa, OK, US

• Instrumental in driving strategic expansion and maintaining operational efficiency in learner experience functions, contributing to increased learner satisfaction and retention rates.
• Strategically lead and operationalize the College's Learner Experience functions, ensuring effective collaboration across departments.
• Oversee cross-functional teams including Learner Strategists, Navigators, Library, Help Desk, and Operations, driving operational efficiency and supporting decision-making.
• Directly manage operational aspects, focusing on refining Key Performance Indicators (KPIs), driving strategic expansion, and maintaining operational efficiency.
• Prioritize learner satisfaction, retention, and academic success as key performance metrics.
• Implement and maintain tracking dashboards, ensuring the accuracy of data reporting for retention, completion, satisfaction, and engagement metrics.

Tulsa, Oklahoma

• Led comprehensive educational institutions concurrently, driving growth, implementing strategic initiatives, and ensuring operational excellence across multiple functions.
• Established and implemented short and long-term organizational goals, objectives, policies, and operating procedures for three career and trade-focused colleges.
• Planned, developed, and implemented strategies for resource generation and revenue growth for the colleges.
• Identified and analyzed trends, evaluated options, and successfully established new programs in alignment with market demands.
• Served as the ranking educational officer for all academic programs, ensuring excellence in educational offerings.
• Monitored enrollment, retention, and placement metrics for all programs, implementing data-driven strategies for improvement.

Tulsa, Oklahoma

• Foster a cooperative work environment
• Supervise and train faculty/staff
• Establish and implement cost controls to meet bottom line expectations
• Represent the campus at professional meetings and conferences
• Monitor and evaluate programmatic and operational effectiveness
• Observe instructors to promote professional improvement in the classroom.

• Provide training and professional development for new and existing faculty
• Administer the Adult Education Instructor and Trainer program
• Teach 10 courses in the AEIT program in an online environment
• Work with faculty to assist them in providing the best education possible for their students
• Assess the AEIT program and its effects on student retention
• Work with faculty members to improve teaching methods

• Counsel and establish a rapport with individual residents to assess their needs, make referrals, and provide for their academic, social, physical, leadership and multicultural development.
• Serve as the hearing officer for discipline issues occurring in assigned apartment villages
• Assist in assessment efforts for the Housing department
• Recruit, hire, train, and evaluate a staff of 9 Apartment Community Assistants and 10 Desk Assistants and oversee the planning of 14-16 large scale programs each semester
• Select and train participants for the Apartment Theme Housing Program
• Assess and evaluate the effectiveness of the theme house program

• Coordinated the First Year Residential Experience Program
• Coordinated assessment efforts for the First Year Residential Experience Program
• Coordinated the Outdoor Leadership Program
• Supervised a Graduate Residence Director for Twin South
• Coordinated marketing efforts for residence life programming
• Updated and maintained the Housing and Dining website

• Managed the operations of an all-women's residence hall housing 350 women
• Co-implemented a residence life based women’s leadership training program in conjunction with the women’s center
• Developed a living learning community program for special interests as well as at-risk students in coordination with the TRIO program
• Coached and choreographed the TAMUK Golden Stars Dance Team

Master Of Business Administration - Mba, Professional, Technical, Business, And Scientific Writing

Proud member of the first cohort for UCO’s 100% online professional MBA.

Doctor Of Philosophy (Ph.D.), Higher Education Leadership

M. Ed, Adult And Higher Education - Student Personnel

Activities and Societies: Alpha Phi Omega, Housing Center Student Association, National Residence Hall Honorary, Oklahoma Intercollegiate.

B.S., Liberal Arts - Sociology, Dance

Activities and Societies: West Hall Hall Government, Residence Hall Association, National Residence Hall Honorary, BACCHUS-GAMMA.