Rayen Riedel Email & Phone Number

Utrecht, Nl

Utrecht, Netherlands, Nl

At Securesult, I managed several projects such as Cyber Risk Assessments for clients to enhance their information security maturity, utilizing standards such as ISO 27001, NEN7510, NIS2, and CIS. Additionally, I developed the Cyber Risk Assessments and IAM services, and authored advisory reports to improve data center security and to optimize vulnerability management processes. I managed the ISMS and successfully coordinated the external ISO 27001 audit. In addition, I mentored junior and mid-level consultants, fostering their professional growth and development.

Redwood City, California, Us

In my role at Equinix, I led, trained, developed, and motivated the team of Infrastructure Engineers. I prepared budget proposals, provided status reports, and managed internal/external customer and interdepartmental communication. I proactively communicated about issues and risks, escalated conflicts, and proposed solutions. As an escalation point, I reviewed security architecture requests and ensured compliance with new security architecture guidelines. I managed stakeholder escalations, adjusted priorities to address issues or escalate to senior management and conducted several international projects. Additionally, I identified project execution and related risks, set and planned strategic priorities, and implemented the Agile methodology for the infrastructure engineers. I ensured the quality of various operational and security policies and processes, and created and refined efficient processes, standards, and policies in information security, IT, and customer management. I also took responsibility for the performance and outcomes of direct reports.

Willemstad, Curaçao, An

At Dataplanet dba Blue NAP Americas, I was responsible for establishing and setting up the IT department, including developing policies, processes, and operations, as well as managing and coaching the IT team. In the absence of a CISO, I assumed CISO responsibilities, leading the SOC2 (Type 1) and ISO27001 certification projects, and implementing Information Security Management Systems (ISMS), risk management, and other controls such as Identity and Access Management (IAM). I coordinated internal and external audits and managed budgets and vendor relationships. Additionally, I was jointly responsible for defining strategic developments in technology and services, including IT professional services, cybersecurity, and private cloud services.

Curacao, Willemstad, An

In my role as Supervisor of IT Infrastructure and Operations, I led, motivated, and coached the IT Infrastructure team, ensuring operational excellence and system security. I ensured that all operational activities were in compliance with policies, processes, and procedures. Additionally, I ensured the successful completion of internal and external audits. I identified risks and implemented measures to mitigate them. I implemented a zero data loss policy through data classification and a backup policy. Furthermore, I successfully led several projects.

Curacao, Willemstad, An

As an interim IT Manager, I led, motivated, and coached the IT team. I was responsible for budget and vendor management and defined OKRs based on strategic goals. Additionally, I handled risk management within the IT environment and successfully guided IT audits to a positive outcome. I implemented Business Continuity Management and defined and monitored security policies and related processes. Under my leadership, the motivation of the IT team increased, outsourced services were optimized, and compliance with various organizational policies and processes was achieved.

Curacao, Willemstad, An

As a Senior System Engineer, I enhanced the security of computer systems through configuration and improved infrastructure security and operations by implementing a multilayer defense, various firewall clusters and ITIL processes. Additionally, I developed and implemented a disaster recovery plan for business-critical systems. I led the system engineering team and successfully navigated IT audits.

Utrecht, Nl

I was responsible for the UNIX systems and implemented various security configurations to safeguard the systems. I designed and implemented new BSS solution architecture in the Netherlands and France. Additionally, I implemented capacity management and disaster recovery. By automating various administrative activities, I improved efficiency in IT operations, freeing up time to undertake more projects.

London, Gb

At Telekabel, my responsibilities included supporting customers with their internet connection issues and questions. I occasionally assisted customers with their OS internet problems. Additionally, I contributed to the implementation of helpdesk processes and procedures.

Amsterdam, North Holland, Nl

At Elsevier, I maintained a client/server environment (networked) for a telemarketing agency. My responsibilities included importing and exporting databases, as well as implementing and maintaining call scripts.

Master Of Business Administration - Mba Global

Bachelor, Higher Information Technology, Telematica

Associate, Fotonica