Rayetta Mccuiston Email & Phone Number

Chicago, Il

2018 Project Manager supporting Network Planning IT with the transition to the United Premium Plus product which involves changing aircraft subfleets, booking class restructure, and cabin configuration coding. 2017 Sr. Business Analyst supporting the Network Planning IT initiatives, focusing on reengineering the aircraft schedule load and publication process.Project Manager for airline ticketing modernization program to support Contact Center and Customer contact Agents during the ticketing process and improving data quality to backend Passenger Revenue Accounting systems. Leading effort to standardize systems development through problem analysis, rapid design, testing, training, and deployment.

Greater Chicago Area

Transitioning from business to early childhood learning by substitute teaching for infants through 4 year olds.

Chicago, Il

Sr. Business Architect for United Airlines Enterprise Business Architecture organization within the Information Services division. Responsible for defining the enterprise business capabilities, maintaining the detail level business process maps across the company, and supporting technological enhancements, system deployments, and business process changes.

Chicago, Il

OCM Program Manager for Cargo Revenue Accounting system deployment; responsible for Training, Communications, business process and role change management.- Deciphered standard work practices for clean conversion to new system - Recommended applicability of system features and role changes to employ the most efficient solution to airline Cargo business problems and Accounting policies - Developed and executed to tight project plan with significantly constrained resources- Analysis of the Mercator RAPID and SKYCHAIN products to develop business requirements and adapt business processes and policies to use the integrated system most effectively

Training Manager for a major system implementation (ERP), using Oracle© Financials and Corporate Finance work process best practices with a student base of 1,500. - Designed, authored, and delivered role based, technical training and developed e-learning courses for post-implementation, recurrent training- Proficient usage of MS© applications, Visio, Tutor, and Flash technology- Managed Instructional Designers, Consultants, and business teams in the creation and delivery of training content written at a professional level- Maintained Learning Management System for curriculum, registration, and transcripts- Attended Oracle University and gained significant technical knowledge in Oracle General Ledger, Accounts Payable, Purchasing, Daily Business Intelligence and Discoverer Analytical tool- Developed metrics and evaluations to assess learning and goal realization

Vendor management and contract execution of Catering services and food supply for the North American airports with annual spend of $400 million. - RFP development and total cost of ownership (TCO) bid analysis- Pricing data analysis including finite meal component and services cost reduction efforts - Vendor management, performance evaluations, and joint problem solving for critical areas of concern

Instruction and e-learning course development of "Information Technology in Hospitality Management" semester course. Use of Angel course management application for distance learning.

Participated in the strategic direction setting and training in the food service industry for McDonald’s Partner Brands supply chain, which is a leader in US food consumption and best practices.

Ms Bus Ed, Business Education

Masters degree in Education-Business

Bs, Accounting

Activities and Societies: Dean's List

Education record