Ray Fraser Email & Phone Number

South Bend, Indiana, United States

South Bend, Indiana, United States

South Bend, Indiana, United States

• One of the fastest companies to reach unicorn valuation.
• Scaled merchant network from 100 to 5K business partners globally
• Developed program playbook, resulting in improved team training and increased partner opt-in rate
• Constructed KPI dashboard, providing insight into business partner engagement and productivity of direct reports
• Oversaw onboarding and management of 100+ team members in 40+ Global markets, assisting program scaling
• Collaborated with each department leader to proactively anticipate and resolve issues as program scaled

Uncasville, CT

• Co-directed large data warehouse integration for Mohegan Holding Company, involving multiple disparate systems all polling into a central MySQL database with multiple fail safes
• Interpreted data and analyzed the results using a multitude of statistical techniques
• Worked with database developers to implement data quality tests to ensure information was reliable for decision making
• Provided ongoing reports on the effects of promotions and customer purchasing behavior to senior management

Uncasville, CT

• Oversaw restaurant opening operations for 12 current and 33 projected locations
• Consulted Executives at Smashburger and Jersey Mikes on IT optimization strategies
• Streamlined IT Construction Rollout cutting restaurant opening timeline by 17%
• Implemented IT Support System making employees more self sufficient: reducing Helpdesk tickets by 23%
• Created IT Training Program and oversaw the training of all company personnel on IT systems

Uncasville, CT

• Developed restaurant market launch requirements by working with Operations to identify project milestones, phases, and elements; forming a team; establishing project budget
• Designed launch playbook complete with workflow charts and diagrams; after studying system capabilities and writing software specifications needed to meet the needs of Operations
• Streamlined and decreased operation launch timeline by 20%
• Recommended and implemented controls by identifying problems; writing improved procedures

Hartford, Connecticut Area

• Led CT team of BAs as point of contact for inventory shipments and logistics
• Represented company at Live Nation and other events as a spokesperson
• Networked and built trusting relationships with potential customers
• Thoroughly understood products and services to inform potential customers
• Used word-of-mouth marketing techniques, like referring company to friends
• Assist in organizing marketing events

Hartford, CT

• Developed industry’s first coffee sleeve made of 100% recycled sugarcane
• Created business model and developed overseas supply chain: ships over 12 million units annually
• Implemented branding campaign that drove company valuation from $100k to $750k
• Executed Kickstarter Campaign: received 1,500+ video shares and seed capital
• Oversaw development of company’s flagship product
• Managed a team of seven employees

Brand development and strategic consulting, including sales strategy and marketing development.

Managed company databases, providing strategic consulting on employee efficiency statistics

Hartford, Connecticut Area

Interned for United Technologies Corporation

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Business Administration (Bba), Finance And Marketing Double

Activities and Societies: Debate Team