Ray Hansen Email & Phone Number

Seattle, WA, US

Seattle, WA, US

• Established and leading a new PMO (Project Management Office) including hiring staff and creating project management standards and practices,
• Leading multiple biotechnology projects related to research and development and clinical trials with the goal of receiving FDA approval for the conducting of active studies for treatment of cancer in children,
• Selected and implemented a technical Project Portfolio Management solution (Planview PPM Pro).
• Set up and led a Relationship Management Office (RMO) dedicated to bolstering efficiency and ensuring strategic harmony between SCTx and outside entities through active management of issues and deliverables and.

Seattle, WA, US

• Launched and led an Enterprise PMO of up to five staff that supported a multi-million dollar project portfolio for a global organization,
• Developed project and program management standards, tools and templates for both IT and non-technical projects,
• Reversed a culture of project failure to one of project success,
• Provided education and training on project management best practices throughout the United States and the world,
• Developed a comprehensive Project Management Handbook to define the organization’s approach to project management,
• Provided oversight to multiple programs and projects that produced a large impact to the organization such as implementation of Concur expense management world-wide, development of a formal data management program.

Seattle, WA, US

• Developed and led a Project Management Office (PMO) from the ground up and established project management best practices across the enterprise for both IT and business related projects,
• Integrated Lean Six Sigma process improvement methodologies into all projects and project management processes resulting in projects that produced defined outcomes and efficient business workflows,
• Introduced and led formal project portfolio management including a project intake and governance process that provided executive oversight, review and prioritization for all enterprise level projects,
• Led the implementation of a new ERP accounting system and AP system resulting in increased efficiency and a projected ROI of $250,000 annually,
• Led a major process improvement effort to revise and streamline the corporate revenue cycle process resulting in increased efficiency and reduction in administrative overhead,
• Led an enterprise wide HR system (Ultipro) optimization and upgrade resulting in significant increased efficiency,

Mountlake Terrace, Washington, US

• RESPONSIBILITIES
• Directed complex projects that cross departmental lines and have a direct impact on the company's business and future.
• Developed project plans, requirements, business cases, proposals, status reports, Earned Value Analysis reports, business processes, policies, presentations, correspondence, and agendas to drive project results.
• Provided business recommendations and reported to leadership regarding project plans, tasks, deliverables, and status.
• Conducted lessons learned activities in an effort to provide continued process improvement.
• Developed new business policies, procedures and work flow systems.

Tacoma, Washington, US

• RESPONSIBILITIES
• Provided Health Information Analysis for the company as well as some of our large clients such as Boeing.
• Supervised the Quality Improvement Health Information Analysis department.
• Led specific projects related to Quality Improvement Activities such as:o Responding to audits by the State of Washington, URAC and other regulatory entities,o Requests for Proposals (RFP) and formal Requests for.
• Collaborated with other departments in the development of company wide policies and programs.ACCOMPLISHMENTS
• Worked with Product and Development in the creation of an improved Comprehensive Care Management package resulting in additional revenue of approximately $200,000 per year,

• RESPONSIBILITIES
• Developed and adjudicated the company's policy and procedures for complaints and appeals.
• Developed and maintained company database relating to appeals and grievances.
• Researched and responded to appeals submitted by the State of Washington Office of the Insurance Commissioner.
• Handled all appeals documentation, reporting and analysis for quality improvement and state audit purposes.ACCOMPLISHMENTS
• Increased efficiency of the company's internal appeal process by 90% through designing and implementing a company wide training program,

Master'S, Business Administration

Bachelor Of Arts - Ba, Philosophy And Religious Studies

Bachelor Of Arts - Ba, Communications

Education record