Ray Jimenez

Ray Jimenez Email and Phone Number

VP, Information Technology and Information Security @ ShipBob
Queen Creek, AZ, US
Ray Jimenez's Location
Queen Creek, Arizona, United States, United States
About Ray Jimenez

►HOW I MAKE AN IMPACTI equip organizations to succeed. I am dedicated and am an encouraging leader who is results-focused and a champion for positioning people and resources to attain organizational objectives. I’m often described as being resilient, humble, and passionate. ►6 KEY AREAS OF SKILLS I OFFER1. Defining and maintaining a strategic IT system plan comprised of multi-functional partners, working at every level to uncover and address IT business needs. 2. Applying expertise in software, hardware, OSs, networking, security standards, and SaaS platforms.3. Orchestrating management endpoint fleets including assessment, selection, and maintenance of hardware, antivirus, MDM and laptop management software, OS patching, and software installation.4. Coordinating administration of domains and infrastructure; leading access control ticketing and fulfillment.5. Overseeing vendors and SaaS software; integrating back-end SaaS, and proprietary technology.6. Collaborating cross functionally to carry out security policies, and protecting technology resources.►A LITTLE ABOUT MEI am known as the person that makes an organization run behind the scenes. I build teams and bring the right groups together. My coworkers often express how they enjoy working with me due to my calming demeanor and my ability to see beyond current obstacles in an incredibly fast paced environment. I’m regarded as being a forward thinker and informing the organization of what we need before the organization knows they need it. Colleagues and direct reports often tell me I am the best manager/leader they ever have had in their careers and thank me for inspiring them. I am often praised for going above and beyond to get the job done.►MY TECH SKLLSProgramming: C#, .net, Visual Studio, GitHub, Azure DevOps, Agile\Scrum, ASP.NET MVC, PowerShell Scripting, WinForms Development, Go, CSS, HTML 5Cloud: Azure IaaS, Azure PaaS, Azure DSC, Azure Runbook Automation, Azure OMS, Azure AD B2C, Azure AD, Azure WAF, Alert Logic WAF, New Relic, Azure JSON Templates, Intune, Office 365 Implementation, MDM, Azure Storage, Google WorkspaceSystems Engineering: IIS, Microsoft Deployment Toolkit, Windows 7, 8.1, 10 Deployment, Windows Server, Hyper-V, VMWare ESXi, Windows Embedded ThinClients, HP\Dell Server Hardware, Ubuntu Linux, ITIL Foundations, End User Computing Management Professional►IN MY SPARE TIMEI enjoy working on classic cars and motorcycles as well as exploring the Arizona desert wilderness while hiking and mountain biking.

Ray Jimenez's Current Company Details
ShipBob

Shipbob

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VP, Information Technology and Information Security
Queen Creek, AZ, US
Website:
shipbob.com
Employees:
1412
Ray Jimenez Work Experience Details
  • Shipbob
    Vp, Information Technology And Information Security
    Shipbob
    Queen Creek, Az, Us
  • Shipbob
    Vp, Information Technology & Information Security
    Shipbob Jan 2024 - Present
    Chicago, Il, Us
  • Shipbob
    Senior Director Of Information Technology, Security & Cloud Operations
    Shipbob Feb 2018 - Dec 2023
    Chicago, Il, Us
    Direct IT, IS, DevOps teams comprised of employees, contractors, and consultants in the development, delivery, and maintenance of Security Management, Network Engineering, Cloud Architecture and Operations, IT Support, IT Services, and IT Engineering for a global omni-fulfillment organization. Oversee all end-user computing, fulfillment center technologies, and networking operations globally. Define, manage, and report on KPIs against business goals. Oversee budget optimizing costs and ROI.Selected Achievements:• From scratch, engineered organization to be 100% cloud based using the latest technologies to manage employee accounts and assets, security, and infrastructure, and which now provides onsite and remote support services for desktop, image engineering, application distribution, application support, and mobile device management for thousands of users and assets globally.• Streamlined IT manpower by implementing a fully automated deployment pipeline to 100s of services.• Built and led IS organization based on best practices, compliance and privacy policies, and governance initiatives including ISO27001, SOC2 Type 2, SOX 404, vulnerability management, zero-trust, conditional access, and SSO.• Mentored current and former employees to advance through promotions, career changes, and certifications. • Eliminated service desk tickets and reduced overhead by championing an automate-everything-that-can-be-automated mindset to build self-service portals for internal and external customers.• Designed and built fully automated CI\CD deployment process for all digital artifacts to development environments. Employed Azure DevOps CI\CD tooling to initiate build, test validation, and deployment to Azure IaaS and PaaS infrastructure, and later integrated Terraform to enable infrastructure as code strategy.Also held positions as Director, Manager, and Sr. DevOps Engineer
  • Ymca Of The Usa
    Senior System Engineer - Devops
    Ymca Of The Usa Aug 2016 - Feb 2018
    Chicago, Il, Us
    Defined business requirements and systems goals, and identified and resolved IT issues. Built and maintained Windows Server 2016 Azure IaaS IIS hosts and Microsoft SQL database servers. Designed and maintained Azure ARM JSON templates to automatically provision Azure ARM resources. Enhanced deployments using Azure Runbook Automation processes. Created DevOps processes and procedures. Monitored application state with New Relic APM\Synthetics recorded with Selenium IDE. Configured and tuned Alert Logic Web Application Firewall to monitor suspicious HTTP requests. Created CI Builds and CD Releases using the VSTS Build and Release pipeline. Serviced 3rd level application assigned tickets. Contributed to daily Scrum standups. Researched software and systems to inform purchase decisions. Coordinated and performed testing of applications and systems. Assisted in EUC engineering, image creation, and Intune/ patch management. Architected Azure DSC configurations to prevent configuration drift.Selected Achievements:• Implemented and maintained Azure OMS alerting for required health and performance checks• Advanced migration to Azure Cloud solution for production systems and applications.
  • Hewlett Packard Enterprise
    Technology Consultant Iii
    Hewlett Packard Enterprise Jan 2008 - Aug 2016
    Houston, Texas, Us
    Designed and developed applications and OS utilities using Visual Studio 2015 using C#, .net 4.x, and GoLang. Created MDT 2013 Deployment images for Windows 7, Windows 8.1, and Windows 10. Managed project backlogs based on Scrum framework. Defined user stories to support development requirements. Worked with application owners and stakeholders to gather requirements and drive development. Researched and presented new technologies and ideas to clients. Analyzed and developed enterprise technology solutions and technical designs. Led technical assessment and delivery of customer solutions. Coordinated implementation of technology solution installations, designs, and migrations. Supported proposal efforts with technical consulting.
  • Spherion Technology
    Infrastructure Specialist
    Spherion Technology Feb 2007 - Jan 2008
    New York City, Us
    Maintained new and existing builds of client’s image to ensure an accurate test bed. Performed analysis of core application updates for client’s image prior to QA Lab certification. Coordinated core updates and MS Security Patches certification process. Provided technical support and extended troubleshooting services to QA analysts. Supported for VMWare Workstation 6.x and VMWare Virtual Center console. Maintained and managed QA server performance.Selected Achievements:• Reduced test preparation efforts by developing processes and programs to automate QA configurations.
  • Spherion Technology
    Operations Manager | Workstation & Team Lead
    Spherion Technology Feb 2005 - Feb 2007
    New York City, Us
    Performed ticket QA, and created, tracked, and reported operational metrics. Resolved escalated technical issues using MS Office, VPN, hardware, and proprietary applications. Trained and guided the helpdesk through deployment project activities to ensure manageable call volume and duration.Selected Achievements:• Developed and implemented Helpdesk Incentive Program rewarding least reopened tickets, customer satisfaction, ticket accuracy, and time management.

Ray Jimenez Skills

Servers It Strategy System Deployment Itil It Service Management Vmware Data Center Virtualization Disaster Recovery It Operations Active Directory Visual Studio C# Esxi Windows Embedded Linux Android Development Html 5 Visual Studio Lightswitch 2012

Ray Jimenez Education Details

  • Wyoming Technical Institute
    Wyoming Technical Institute
    Automotive Technology

Frequently Asked Questions about Ray Jimenez

What company does Ray Jimenez work for?

Ray Jimenez works for Shipbob

What is Ray Jimenez's role at the current company?

Ray Jimenez's current role is VP, Information Technology and Information Security.

What is Ray Jimenez's email address?

Ray Jimenez's email address is ray.jimenez@hp.com

What is Ray Jimenez's direct phone number?

Ray Jimenez's direct phone number is +121781*****

What schools did Ray Jimenez attend?

Ray Jimenez attended Wyoming Technical Institute.

What skills is Ray Jimenez known for?

Ray Jimenez has skills like Servers, It Strategy, System Deployment, Itil, It Service Management, Vmware, Data Center, Virtualization, Disaster Recovery, It Operations, Active Directory, Visual Studio.

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