Raymond Hui Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

A day in this position has many requirements, since successful service desk operations requires one to wear many "hats". At any moment, we are called upon to be customer service, troubleshooters, problem solvers and even mentors to both end users and colleagues alike. We have to continuously strive to provide the best service possible, not just in respects to the technical knowledge and troubleshooting/problem solving capabilities, but also into our attitude and the positive impact we create within the organization.

8901 Woodbine Av, Unit 116, Markham Ontario

Working at Meritrust Financial has provided me a more broad perspective of the financial industry, compounding on what I have originally learned from previous positions. Development of interpersonal and soft skills occur regularly from client meetings and conducting business meeting.

130 Doughton Rd. Vaughan, Ontario

This position has provided me with much insight for the communications technology industry, and assisted in the development of a wide variety of transferable skills. The duties involve the installation of distributed antenna system to augment the cellular reception in buildings and areas with weak signals. In addition, quality analysis of the installed systems was performed to ensure specifications set by carriers such as Bell, Rogers, and Telus. In the event that specifications are not met, troubleshooting and problem-solving are performed to determine the root cause of the defect and system failure. Within half a year, I was given responsibility for the audit and testing of the LTE system in Delta Hotel in downtown Toronto, leading and coordinating a team of 10 technicians.

5575 North Service Rd. Suite 500. Burlington, Ontario

Working at F55F has provided me with an introduction to the financial industry and risk management. It contributed to the further development of my natural interpersonal skills and soft skills, allowing for their application for negotiation, sales and establishing business relationships with clients and prospects. Client Information was maintained and documented, for regulation and audit purposes.

130 Doughton Rd. Vaughan

This position has provided me with much insight for the communications technology industry, and assisted in the development of a wide variety of transferable skills. The duties involve the installation of distributed antenna system to augment the cellular reception in buildings and areas with weak signals. In addition, quality analysis of the installed systems was performed to ensure specifications set by carriers such as Bell, Rogers, and Telus. In the event that specifications are not met, troubleshooting and problem-solving are performed to determine the root cause of the defect and system failure. Within half a year, I was given responsibility for the audit and testing of the LTE system in Delta Hotel in downtown Toronto, leading and coordinating a team of 10 technicians.

7030 Century Ave. Mississauga

Being an intern in the manufacturing engineering department provided me with the opportunity to experience the type of work technologist and engineers perform within Smith Detection. Working closely with my supervisor and the assembly line, I performed time studies on standard operating procedures to determine if there are any undocumented changes, discrepancies or improvements made by the manufacturing line. This analysis assisted in the recommendation of new parts, materials and procedure standards for improved production efficiency.

7030 Centuary Ave. Mississauga

The role involved performing quality control testing on Nomex materials through the Ionscan units to check for contaminants in the batches that have been treated through the decontamination process. Duties include Ionscan setup, troubleshooting, and maintenance as well as documenting quality analysis data and internal transfers of materials through SAP.

Post Graduate Certificate, Project Management

Activities and Societies: Social Activities Coordinator: Host and organize social events Class Representative Public Sector Public.

Bachelor’S Degree, Life Sciences Biology