Master in economics generalist with good industry and automotive experience with a focus on the supply chain field.Results driven and highly motivated operations leader.-Practically 15+ years in the automotive business-Started as spare part consultant-Responsible for the demand and supply of the spare parts and accessories in the company.-Scheduling, execution, handling and supervising of supply events with the goal of creating a competitive advantage in an organization.-Managing the sourcing and execution time of Audi vehicle parts and monitor all service processes, ensuring that all customers receive excellent customer service.-Ensuring high quality is delivered by the parts service department (deadlines, issue of parts, billing) to protect customer interests.-Ensuring sufficient resources that are available to meet servicing requirements and regularly review key operating figures (margins, EBIDTA, cost of goods, etc).-Maximising commercial opportunities through developing and implementing campaigns within specific market sectors.-Monitoring and analysing customer and competitor behaviour in the parts and accessories market-Monthly monitoring and analysis of relevant commercial results in parts service.-Maintaining business relationships with key parts customers. -Ensuring a task-oriented organisational structure and procedures.-Managing, instructing, informing and motivating staff to support the objective of becoming the best service provider with committed, motivated and well-qualified parts service department staff.-Maintain a safe and healthy working environment.Supply chain, Demand/Supply balance, Logistics, Operations, Customer service, Staff management, Complex negotiations, Key customer management, Six Sigma.