Program design and execution of complex productivity and effectiveness initiatives.

Led a team of program managers, instructional designers, technical instructors and coaches, and operations across a portfolio of programs. Current Programs:-Engineering Onboarding-Early Career Onboarding and Growth-R&D Team and Product Effectiveness-Team-based Intensive Learning-Internal Conferences

Consultancy specializing in learning program design and technical learning. Clients include Linkedin.

Designed and executed Docker's global customer education strategy and educational curriculum, building a high-performing team that provided customers with the knowledge, education, and tools needed to ensure long-term success. I analyzed new technologies and delivery approaches to identify the best methods of training, and leveraged my knowledge of the company’s product suite to design courses that proactively addressed customers' needs while aligning with strategic business objectives.PROVEN BUSINESS IMPACT• Significantly grew training revenues by expanding course offerings, scaling the channel partner program to 200+ partner trainers, and strategically positioning the curriculum towards Docker’s most valuable customers • Transformed complex, 600-page slide deck into a robust, code-based training infrastructure that delivered significant improvements in usability, standardization, and content development efficiency• Installed key processes and organizational best practices that ensured training materials were launched simultaneously with engineering products, eliminating problematic and costly lag timesTRANSFORMATIONAL LEADERSHIP• Hired and managed team of five, coaching team members to achieve key professional goals and earning praise from staff for fostering an inclusive workplace atmosphere defined by collaboration, success, and growth• Established key metrics to measure the impact of customer education activities and led team to consistently achieve high results in customer satisfaction, instructor effectiveness, and NPS• Created clear, measurable goals, set accurate delivery milestones, and organized team objectives in line with company priorities to best position the team for success

Directed educational content development for Nutanix, designing, launching, and operationalizing a hybrid learning strategy that bolstered partner training enrollment, expanded the delivery reach of educational content, reduced operational costs, earned excellent partner satisfaction scores, and drove awareness on the company's mission and story.I also excelled at leading technical change management activities, working cross-functionally to define requirements and facilitate seamless implementations, and I utilized data analysis to proactively identify performance gaps, uncover new learning opportunities, and call attention to potential risks.

I spearheaded the design and rapid prototyping of new educational initiatives for Citrix, leveraging innovative and emerging processes to enhance and scale key learning programs, implement thoughtful UX design into key educational course, and facilitate content releases in multiple modalities, including live and e-learning settings. My work here helped Citrix transition into a design-first company.

I led special projects related to technology, design, organizational learning, and student services.