Raymond L. Kunik Jr. 🌅 Email & Phone Number

One Digital Mind (formerly Digital Lakes Consulting Group), founded in Detroit in 2004, is a leading consortium of digital professionals specializing in global digital transformation and executive consulting. We empower diverse clients, from startups to Fortune 500 enterprises, to achieve growth objectives through innovative digital strategies.Our Core Services:1. Digital Transformation: Leveraging digital technologies to streamline operations, enhance customer experiences, and drive revenue growth.2. Executive Consulting: Providing strategic guidance to C-suite executives navigating the complex digital landscape.3. Data-Driven Solutions: Implementing marketing, sales, and service solutions that optimize customer acquisition, engagement, and retention for profitable growth.Notable Successes:• Developed and implemented a comprehensive digital service and sales strategy for Ford Motor Company and FordDirect, increasing sales and customer satisfaction.• Led the development of an enterprise CRM strategy for key Ford Motor Company brands, improving customer relationship management and targeted marketing initiatives.We actively partner with Fortune 500 and large mid-market companies across Technology Services, Software, Manufacturing, and Retail to develop and execute impactful global digital go-to-market strategies.One Digital Mind's commitment to innovation, data-driven approaches, and proven expertise makes us a trusted partner for organizations seeking to thrive in the digital age.Contact us to explore how we can help your organization achieve its digital transformation goals.​​​​​​​​​​​​​​​​

Scottsdale, Arizona, Us

Resideo (Honeywell spin-off/IPO) is a leading connected consumer and professional, innovative home technology and data services company. I am grateful and excited to have been part of a fantastic opportunity to transform an emerging industry while working with a team that comes from an impressive and innovative brand product legacy! Achieved and led the successful transition and digital transformation of the Resideo (IPO) and spin-off from Honeywell into an innovative industry-leading, “Customer First” connected home products and software-as-a-service company across the Resideo, Honeywell Home, First Alert, and ADI brands. Own and drive global digital experience, demand generation, acquisition, $1B touchless revenue, and retention across all digital channels and touchpoints within Marketing, Loyalty, CRM, UX, eCommerce, Performance Management, Data Analytics, Digital Development Engineering, and Technology Innovation.

Estero, Fl, Us

Responsible for leading end-to-end global digital business transformation, technology, and revenue performance ($3.5B) including digital strategy transformation, customer relationship management, and culture for the Hertz, Dollar, Thrifty, and Firefly brands.Digital Innovation and Transformation - Developed a global innovation pipeline spanning Mobility, Connected Car, Conversational AI for Voice Reservation, Service Chatbots, and Augmented Reality. Established Digital Innovations Lab in consortium with key educational and technology partners. Led a $150M global digital transformation program utilizing: Salesforce, AWS, Adobe, Google, Facebook, DOMO, and IBM products and services.CRM Business Owner - Managed CRM global team and led the consolidation of six global agencies and systems. Implemented Global CRM Platform for Marketing, Sales, and Servicing functions and build-out of data and analytics infrastructure.eCommerce and Digital Marketing Channel Owner - Business owner accountable for global digital direct revenue; managed core eCommerce Marketing functions spanning: Digital Marketing, UX and Product Management, Social, Operations, and Performance Measurement & Analytics.Marketing Technology Stack Owner - Technology owner accountable for global Digital DevOps engineering teams along with architecture and core cloud services.

Washington, District Of Columbia, Us

Responsible for building digital transformation and delivery accountable for driving new sales growth and direct customer engagements across all lines of business spanning APAC, EMEA, and NA Regions. Global Digital Storefront - Led build-out and launch of a new global eCommerce and web platform to grow the direct business; developed and implemented EMEA, APAC, and Greater China digital sales plan including launch of multiple direct storefront platform capabilities - Alibaba, Magneto, and Sitecore. Digital Sales Lead and Marketing Process - Launched new sales lead generation capabilities to drive incremental sales growth across a global footprint. Behavior Analytics - Led creation of new cloud-based customer analytics and data aggregation platform (providing unique marketing insights to customer behavioral trends. Platform became benchmark project for 12 other Danaher operating companies under Danaher and capability within the kaizen based operational playbook.

Detroit, Mi, Us

Responsible for business strategy, delivery, integration, enterprise web technology systems aligned to Information Technology, Global Marketing, Sales and Servicing applications within Auto Finance, Servicing, Insurance, Mortgage and International lines of business.Managed key aspects of technology and business organizational transformation from a captive finance company (GMAC) to a competitive financial services and retail bank holding company, www.ally.com. Launched Ally Financial Bank. Led core online retail banking strategy and technology execution. Led and developed $20M Enterprise eCommerce Investment Strategy and managed the execution, delivery and support of global eCommerce systems and projects.Led in collaboration with International Lines of Business a Global $20M eCommerce Strategy targeting five key markets in Europe, Asia, and South America.

Montreal, Qc, Ca

Responsible for the development and support of IT applications, architecture, policies and governance across multiple (B2C and B2B) portal, web service applications and projects supporting the Ford Motor Company Customer Service, Marketing and Sales, Credit and Dealer Divisions.

Austin, Tx, Us

Responsible for the management, planning, development and delivery of eCommerce solutions for consumer and dealer facing applications for a new joint venture digital web company with the Ford Motor Company called, Drive. Key responsibilities included: strategy engagement, project portfolio management, development management and delivery of web solutions for consumer and dealer facing web applications.

Armonk, New York, Ny, Us

Consultant, eBusiness Practice Responsible for applying eBusiness knowledge, skills, market and industry knowledge to client engagements across multiple industries globally. Projects involved multi-functional, international and cross-organizational IBM engagement teams and business partners that included global market deployments budgeted in the $5 to $20 million range.

B.A. Public Affairs, Public Policy Analysis And Economics

Master Of Science In Administration, Information Technology Management

Education record