As a service and hospitality professional, I have devoted my career to delivering an exceptional customer experience. I enjoy working with customers of all walks of life and listen carefully to understand their needs and wants. I am quick to respond and deliver the best solution, but also understand quality customer care is often about problem solving. I know how to get at the heart of customer dissatisfaction and apply the right resources to be responsive—to maintain the relationship and brand satisfaction. I also have a great phone voice that quickly calms and puts customers at ease.Skills:- Customer Service - Phone Sales and Product Support- Customer Relationship Management- Scheduling/Appointment Setting- Typist (60 wpm)- Order Taking and Delivery- Mail Receipt and Processing- Executive Assistance- Data Entry