Raylene Declue Email & Phone Number

Sullivan, Mo, Us

Sullivan, Mo

LAN/ WAN Installation/Maintenance: Monitors network performance and troubleshoots network issues. Responsible for installation, set up, configuration, and support of internal and/or external networks. Researches network level problems on the live network using network management tools. Corrects or suggests alternative solutions to the problem.ERP Support and Maintenance: Manage and maintain the ERP system, implement necessary upgrades, work with end users to resolve ERP problems and/or improve ERP processes. Participate in and/or lead ERP continuous improvement activities.Disaster Recovery: Administers server backups and restores, performs file archiving and recovery.Server Maintenance: Performs server hardware and software set up and monitors hardware performance and health.Telecommunications/ Printer Support: Responsible for phone system and printer communication issues with intermediate complexityHelp Desk: Responds to Help Desk requests for IT related items. Works with end users to troubleshoot/ research and resolve computer software/hardware issues. Creates, implements and maintains internal support ticket tracking system. Attends necessary training for growth and development applicable to ATRO’s network.Responsible for assembling and configuring new work stations, coordinating and assisting with office moves and other field support.Provides training for basic usage and troubleshooting to end users for their assigned work stations by applying knowledge of computer software, hardware and procedures. Maintains library of all software; installs and maintains computers. Develops and maintains documentation of all processes, systems and procedures.Provides recommendations to management, of necessary changes or enhancements to the network.Manages and installs network hardware and software, including network operating systems.Interact with vendors to provide and maintain support for production equipment that requires a network connection.

Sullivan, Mo

Responsible for monitoring and continually improving the integrity and accuracy of the Document Control system to ensure compliance; including document numbering, consistent formatting, file maintenance – both electronic and hard copy, disposition of inactive and obsolete documents, maintain document history files and ensure companywide compliance. Documents include job descriptions, training records, work instructions, item routings, calibration records and all other quality documents. Responsible for annual review of documented procedures and job descriptions to ensure accuracy, proper reference to positions, equipment, and training requirements. Coordinates with the supervisors/managers to drive adherence to ISO document control procedures. Routes and tracks documentation through the organization for review and approval. Maintain Controlled Document manuals for consistency in format and customize to department’s specific needs. Provide direction and support to all levels of personnel/management. Provide input to coordinate and set up consistent system to inform personnel of updates. Responsible for maintaining the integrity of the company wide read-only directory of controlled documents

Sullivan Mo

Shipping/Receiving, Finishing, Bonding, Molding.

Worked in the Inventory Control Dept. unloading freight trucks during the evening shift. Worked with the Shipping/Receiving Dept. assisting with the receiving process during the evening shift. Stocked/Replenished inventory (FIFO method) for production needs for the evening and prepped for day shifts needs.Took part in annual Physical Inventory.Audited all locations for inventory accuracy and storage safety compliance.Operated fork trucks (standup & sit-down)

Diploma, Computer Support Technician

Certificate, Microsoft Office 2013

High School Diploma

Associate'S Degree, Computer Science