Raylene Lopez Email & Phone Number

San Francisco, California

• Created business opportunities by leveraging consumer insights and building relationships with over 200+ potential partners every quarter
• Able to generate over $1.9M in gross booking sales with restaurant partners
• Created reports and accounts to organize restaurant information in Salesforce
• Translated for my team and sold to Spanish speaking restaurant owners
• Collaborated with Uber onboarding teams to execute new business campaigns

San Francisco Bay Area

• Provided a fun shopping experience for 1,000+ museum guests
• Demonstrated knowledge of store products and services to build sales and suggest additional merchandise to visitors
• Maintained a professional attitude with sincerity and enthusiasm reflecting the museum's core values
• Protected company assets and minimize loss by ensuring all store standards and operating procedures are met
• Organized new shipments to maintain a clean stock room
• Trained new guides for shop role

San Francisco Bay Area

• Learned in demand digital marketing skills: SEO, SEM, Google Analytics, Paid Social, Excel (formula and pivot tables) through 200+ hours of hands on workshops
• Collaborated and worked with a diverse team to solve digital marketing problems while improving soft skills like public speaking, teamwork and time management
• Created ad copy and social media posts for client-based campaigns.

San Francisco Bay Area

• Provided high-quality customer service to optimize customer purchasing
• Educated customers on current products and promotions to meet and exceed customer serviceexperience
• Handled 300+ transactions per day while assisting customers with store and product complaints in order to build customer loyalty
• Translated for Spanish-speaking customers and made sure that all of their needs were met
• Trained current and new sales stylists on cash wrap functions

Berkeley, California

• Developed social media strategies and grew Instagram follower count by 85%
• Photographed all products and created content for social media accounts to engage followers
• Organized a calendar and schedule for future posts to ensure high levels of visibility
• Interacted with followers through likes and comments as well as responding to questions

San Francisco Bay Area

• Delivered efficient and courteous customer service, addressed customer complaints and translated for Spanish speaking customers
• Handled cash transactions
• Assisted in training new employees
• Assisted in marketing the restaurant during the grand opening and the leading months by handing out flyers and samples
• Organized and kept track of inventory

San Francisco Bay Area

• Created lesson plans and activities for workshops
• Presented to multiple classes a day on subjects such as safe sex, anti-bullying, and healthy diets
• Provided after school counseling for younger students

San Francisco Bay Area

• Tutored students in the English Language Learners Summer program
• Photographed the summer program and created a video with the images
• Created spreadsheets to organize marketing research data
• Researched education news articles to share during team meetings
• Made copies and took notes for the manager during meetings

San Francisco Bay Area