Raylene Scott-Legrande is a Manager, Membership/Customer Care at PHCC at PHCC NATIONAL ASSOCIATION. She possess expertise in leadership development, management, training, staff development, workshop facilitation and 18 more skills. Colleagues describe her as "Raylene has always been a professional and dedicated to providing excellent customer service. She is detail oriented, and a team player. She possesses excellent management and communication skills." and "I worked with Raylene during 2007 when I was a consultant with Mindbank Consulting Group at the American Society for Training and Development. Raylene was very helpful in reviewing the draft user guide I wrote for ASTD's call center. Raylene was gracious and professional; I would definitely recommend her."