Raylene Keel Email & Phone Number

Mountain View, California, United States

Mountain View, California, United States

Mountain View, California, United States

Mountain View, California, United States

Mountain View, California

Palo Alto, Ca

- Maintained strategy reports and compiled performance data- Hosted weekly strategy calls with hotel general managers and property team members- Analyzed competitive set data and implemented strategies to maximize room revenue- Prepared annual budgets, business plans, and rolling 90-day forecasts- Tracked marketing initiatives and prepared production reporting- Calculated group displacement and composed contracts for limited service properties

Palo Alto, Ca

Berkeley, Ca

- Assisted clients and directed leads to the correct sales manager - Produced group and catering reports, processed contracts, and maintained files- Edited and prepared new marketing and sales kit collateral - Maintained inventory of office and sales kit supplies- Contributed to planning of client appreciation events and fairs- Created a company-wide annual business plan template

Sir Francis Drake Hotel In San Francisco, Ca

- Implemented pricing strategies based on booking data, past STAR reports, and competitor pricing- Updated special event listings to ensure accurate forecasting- Adjusted rate, product, and stay through restrictions- Collected booking information and updated wholesale calendars with restrictions- Created room pick-up reports- Assisted with employee surveys, new hire paperwork, job postings, and employee file audits- Contributed to event set up, distributed banquet event orders, and finalized client checks

San Francisco, Ca

- Educated potential applicants about internship opportunities through social media, career fairs, presentations, and personal meetings as a part of a national team- Demonstrated recruitment and activity reporting procedures to new campus representatives

San Francisco, Ca

- Responded to resident and applicant inquiries or issues- Processed payments, license agreements, and other request forms- Maintained residents' files and records- Provided tours of housing options to potential residents

Parc 55 Wyndham In San Francisco, Ca

- Shadowed and assisted the concierge, front desk, bell stand, and PBX department- Created guest profiles and scheduled group room blocks - Welcomed reward program members with personal phone calls to their rooms- Updated hotel information booklets

Saratoga Springs Resort & Spa In Orlando, Fl

- Maintained the cleanliness and quality standards of all guest rooms- Recorded maintenance issues or missing inventory in the dispatching system- Trained as a house person and PM housekeeper

Bachelor Of Science (B.S.), Hospitality And Tourism Management

• Emphasis in Hospitality Labor Relation Management

Hospitality And Tourism Management

Pursued my Hospitality and Tourism degree in Sydney, Australia for the Fall 2012 semester through San Francisco State University's.