Raymond L'Heureux Email & Phone Number

United States

United States

Hanover, Ma

West Yarmouth, Ma

★ 128 room luxury continuing Care Retirement Community offering a range of Independent & Assisted Living Apartments.► Increased overall annual occupancy by 15% in 2017 by selling long-term Independent Living Apartments.► Significantly reduced the Sales Closing Cycle from 22 months to 8 months in the Independent Living Apartments► Collaborated with Skilled Nursing Facility to retain and move over 30 Assisted Living Residents who would have normally returned home to private care.► Maintained the highest level of site tours in our 13 properties consistently averaging 10-15 per week ► Accountable for developing and implementing annual Sales Action and Business Plans.► Successfully led and motivated staff of Move in Coordinators & Outreach Sales Force.

Brewster, Ma

★ 400 room luxury oceanfront resort located on the shores of Cape Cod Bay. Amenities include: 18-hole golf course, 12 tennis courts, 6 pools, 4 restaurants, private beach, conference & catering facilities to accommodate up to 600.► Responsible for booking $10,000,000 in revenue between Group Sales Conferences & Catering/Wedding Events.► Oversaw 120 weddings annually at the Resort between the 5 event venues► Responsible for 60% of resort revenue with an individual 8,000 room night goal annually.► Prospected, sold and contracted upscale corporate market (e.g. Bain Consulting, Liberty Mutual Insurance, Fidelity, Microsoft, State Street and a multitude of Fortune 500 companies).► Managed and expedited a $2,000,000 advertising budget. ► Orchestrated and implemented annual Sales Action and Business Plans.► Successfully motivated Group Sales Management, Conference Planning & Catering teams.

Hyannis, Ma

★ Collection of Resort & Conference Center Hotels based on Cape Cod. Hotels include The Sea Crest Oceanfront Resort, 260 room oceanfront resort, The Resort and Conference Center at Hyannis, 232 room conference center boasting 30,000 sq. ft. of meeting space and the Nantucket Inn, 100 room property on the exclusive island of Nantucket, MA► Increased gross sales in group sales at the Resort and Conference Center at Hyannis by 20% in 2010 by pure prospecting in a down economy. The Resort is also positioned to increase an additional 22% in group sales in 2011. Nantucket Inn increased group sales 15% in 2010 and is positioned to increase sales in 2011 by an additional 15%.► Managed, coached and counseled 3 group sales offices with a total staff of 20.► Reorganized 3 properties operating under an antiquated management style and uniting them as one to increase revenues for the company as a whole by branding new image of entire company through marketing i.e.: internet, advertising and image.

Newport, Ri

★ Start-up Hospitality company in Newport, Rhode Island consisting of the OceanCliff Hotel a 25 room oceanfront, boutique hotel, The Regatta Place an oceanfront upscale banquet facility, The Schooner Aurora, The Marina Grille Restaurant, Goat Island Marina, Ibex Luxury Motor Yacht and real estate holdings in Palm Beach, FL.► Increased gross sales overall by 56% by maximizing revenues during peak season at the same time creating a profitable yield management system to fill the shoulder seasons.► Increased sales by reinventing the entire look and culture of the organization from design and development of new logo, collaterals and website.► Responsible for taking the company in its infancy stages as a start-up, reshaping the fragmented business units and creating solidarity as one large powerful organization through extensive training, brainstorming and mentoring.► Planned, and orchestrated a complete renovation of the OceanCliff Hotel including construction, design and landscaping.► Conceptualized, planned, and developed IDC’s most recent special event facility The Regatta Place that capitalized on the historic essence of Newport’s rich sailing tradition.► Achieved overwhelming sales success and employee retention by motivating, mentoring, and coaching a direct staff of 20 including Sales, Catering, Mid-level Management and Administrative staff.► Member of the Executive Committee report directly to owner and president of the company.

Brewster, Ma

► Increased Catering revenues from annual sales in of $484,000 to $1,450,000 in 24 months.► Continued to increase revenues on the average of 15%-20% annually through creative up-selling and overwhelming guest satisfaction.► Solicited, contracted, and led all aspects of catering, including but not limited to: food and beverage, overnight guestrooms and service staff.► Provided sales and budget forecasts, annual marketing plan and sales action program.► 1997 Manager of the Year

Bachelor Of Business Administration, Psychology

Education record