Created duty lists for all employeesDaily dutiesSpecial dutiesSupervise employees in all areasSales floor, Registers, Kitchen, and StorageCash handling proceduresCustomer serviceResolve employee issuesPersonal issuesProfessional issuesInstruct and train employees on proper procedures and dutiesFocus on accuracy and safetyOrganization and work flowCustomer Service/Sales/Problem Solving Oversee front counter operations and provide impeccable customer service:Perfect scores on internal secret shoppersAssist customers with shopping, loading purchases, using equipmentSuggestive sales to every customerIncrease sales of food, cigarette lighters, and car washesCreate displays promoting sale items and slow moving items to increase salesResolve customer problemsPlacate dissatisfied customers with refunds or free product to ensure return visits Implement customer suggestions for improvementInventory ControlIncrease/decrease product replenishmentsSubmit daily warehouse ordersVendorsCheck-in and verification of deliveryPayment of local vendorsEnsure proper rotation and removal of expiring productFocus on food safetyAccounting/bookworkManage all aspects of daily bookworkwork and accountingCount cash and checksReconcile registersEnter and submit data to officeDaily bank depositDocument each employee's daily cash over/short